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Exchange 2016: How can I exclude a domain from the Exchange, overriding any Active Directory user SMTP Properties. RRS feed

  • Question

  • How can I exclude a domain from the Exchange, overriding any Active Directory user SMTP Properties.

    The problem is that the Default domain is using an external Mail Service, and when I use other email accounts from other domains that I have configured in the AD/Exchange to send emails to the default SMTP Domain, I get a reply with this message:

    Remote Server returned '550 5.1.3 STOREDRV.Submit; invalid recipient address.

    Thanks

    Friday, February 5, 2016 6:29 PM

Answers

  • Hi PDMFC,

    Thank you for your question.

    As Byron said, we could refer to the following steps:

    1. Create a new accept domain: https://technet.microsoft.com/en-us/library/jj657734(v=exchg.150).aspx
    2. Modify email address policy: https://technet.microsoft.com/en-us/library/bb232171(v=exchg.150).aspx 
    3. Remove the former accept domain: https://technet.microsoft.com/en-us/library/aa998909(v=exchg.160).aspx 

    In addition, please make sure you have record new accept domain in ISP and could be solved on the Internet.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Marked as answer by jim-xu Wednesday, February 24, 2016 4:43 AM
    Monday, February 8, 2016 5:51 AM
  • You need to edit the Default email address policy to remove the domain from that policy. You may also need to add additional domains that you've added as accepted domains.

    This link provides some guidance: http://www.mustbegeek.com/configure-email-address-policy-in-exchange-2016/

    Or refer to the items provided by Jim Xu.


    Byron Wright (http://fieldnotes.conexion.ca)

    • Proposed as answer by jim-xu Monday, February 22, 2016 2:54 AM
    • Marked as answer by jim-xu Wednesday, February 24, 2016 4:43 AM
    Sunday, February 21, 2016 10:28 PM

All replies

  • Look at your accepted domains. If Exchange server is not responsible for a domain listed in accepted domains, then remove it.

    However, if you remove it, no one in the Exchange organization can use that SMTP domain.

    If the domain needs to be shared by Exchange and an external email system, then you can configure the accepted domain and an internal relay. In which case, it will try to deliver internally first, then to the external organization.


    Byron Wright (http://fieldnotes.conexion.ca)

    Friday, February 5, 2016 6:37 PM
  • This forum is for Exchange development questions. Please post mail flow questions in the mail flow forum on TechNet.
    Friday, February 5, 2016 7:03 PM
  • AD is not Exchange, Exchange is not AD. Two completely different beasts. 

    Your send connector is forwarding all e-mails to your external Service. 

    Fix it.

    Friday, February 5, 2016 7:28 PM
  • No, that's the oposite. The problem is that Exchange send connector, isn't forwarding emails to the External Service, because that's the default domain.

    The mailboxes for the default domain aren't hosted by Exchange.

    Saturday, February 6, 2016 11:20 AM
  • ok. Thank you.
    Saturday, February 6, 2016 11:20 AM
  • Can I remove the Default Domain from the Accepted domains?
    Saturday, February 6, 2016 11:21 AM
  • Yes, you can remove the default domain. However, you may need to designate another domain as the default before you remove that one.

    Byron Wright (http://fieldnotes.conexion.ca)

    Saturday, February 6, 2016 6:41 PM
  • Hi PDMFC,

    Thank you for your question.

    As Byron said, we could refer to the following steps:

    1. Create a new accept domain: https://technet.microsoft.com/en-us/library/jj657734(v=exchg.150).aspx
    2. Modify email address policy: https://technet.microsoft.com/en-us/library/bb232171(v=exchg.150).aspx 
    3. Remove the former accept domain: https://technet.microsoft.com/en-us/library/aa998909(v=exchg.160).aspx 

    In addition, please make sure you have record new accept domain in ISP and could be solved on the Internet.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Marked as answer by jim-xu Wednesday, February 24, 2016 4:43 AM
    Monday, February 8, 2016 5:51 AM
  • Hi PDMFC,

    For solving this issue as soon as possible, please give us any feedback.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Thursday, February 11, 2016 9:59 AM
  • Ok, I've tried remove the Domain, but the It doesn't let me do that, and the error Message is:

    Can't remove the Domain, because he is referenced in a email address policy, by the model of proxy 'SMTP:@<my domain>.com'.

    How can I remove this email address policy, any ideas?

    Thanks

    Sunday, February 21, 2016 4:01 PM
  • You need to edit the Default email address policy to remove the domain from that policy. You may also need to add additional domains that you've added as accepted domains.

    This link provides some guidance: http://www.mustbegeek.com/configure-email-address-policy-in-exchange-2016/

    Or refer to the items provided by Jim Xu.


    Byron Wright (http://fieldnotes.conexion.ca)

    • Proposed as answer by jim-xu Monday, February 22, 2016 2:54 AM
    • Marked as answer by jim-xu Wednesday, February 24, 2016 4:43 AM
    Sunday, February 21, 2016 10:28 PM
  • Hi PDMFC,

    Is there any update for this thread?

    If the above suggestions solve your issue, please make it as answer so that someone who has similar issue could find this thread as soon as possible.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Tuesday, February 23, 2016 2:02 AM