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Shutdown problem window server 2003 enterprise edition RRS feed

  • Question

  • If i am shutdown server 2003 all program has been close but moniter appear gray screen and mouse courser still never can move courser and system indication light is constant on..

    Plz send me solution

    thanks

    Thursday, December 29, 2011 6:42 AM

Answers

  • It sounds like you have a process or service that isn't shutting down and hanging up the system as it does. 

    Have you looked through the event logs to see if there are any errors concernting improper shutdown of services? 

    If you start the system in safe mode, is it able to shut down properly then?  Here is an article on how to correct startup problems - but the suggestions could easily apply to shutdown problems as well: http://support.microsoft.com/kb/325375

    One tool you could try using is the msconfig tool.  This tool will let you select and keep certain services from running upon startup.  It might help you determine which process is hanging things up by process of elimination.

    http://www.bing.com/search?q=how+to+use+msconfig

    Let us know if this helps,

    Kevin

     


    Kevin Remde US DPE - IT Evangelism - Microsoft Corporation http://blogs.technet.com/kevinremde http://twitter.com/kevinremde
    • Edited by Kevin Remde Friday, December 30, 2011 4:20 PM added link
    • Marked as answer by Kevin Remde Friday, January 6, 2012 12:00 PM
    Friday, December 30, 2011 4:18 PM

All replies

  • hey,

     

    I don't understand your question. Would you please elaborate the issues properly ? Thank you


    Guowen Su
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    Thursday, December 29, 2011 9:36 AM
  • It sounds like you have a process or service that isn't shutting down and hanging up the system as it does. 

    Have you looked through the event logs to see if there are any errors concernting improper shutdown of services? 

    If you start the system in safe mode, is it able to shut down properly then?  Here is an article on how to correct startup problems - but the suggestions could easily apply to shutdown problems as well: http://support.microsoft.com/kb/325375

    One tool you could try using is the msconfig tool.  This tool will let you select and keep certain services from running upon startup.  It might help you determine which process is hanging things up by process of elimination.

    http://www.bing.com/search?q=how+to+use+msconfig

    Let us know if this helps,

    Kevin

     


    Kevin Remde US DPE - IT Evangelism - Microsoft Corporation http://blogs.technet.com/kevinremde http://twitter.com/kevinremde
    • Edited by Kevin Remde Friday, December 30, 2011 4:20 PM added link
    • Marked as answer by Kevin Remde Friday, January 6, 2012 12:00 PM
    Friday, December 30, 2011 4:18 PM
  • When i am perform shutdown window server 2003 enterprise Edition service pac2 all application wiil close but moniter appear gray screen... Just like PC hange.. and mouse courser still never can move and CPU Power indication light is still one never off...

    Plz give me solution




    • Edited by Naeem Rajput Saturday, December 31, 2011 8:57 PM
    Saturday, December 31, 2011 8:51 PM
  • Naeem,

    Please read my previous reply.  I gave you some suggestions on how to troubleshoot it.  Beyond that, and without more details, we can't help you.  Answer back when you have tried safe mode, and/or have used msconfig to troubleshoot what is running.

    -Kevin


    Kevin Remde US DPE - IT Evangelism - Microsoft Corporation http://blogs.technet.com/kevinremde http://twitter.com/kevinremde
    Saturday, December 31, 2011 9:19 PM