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Lumia 550 - Apps don't start RRS feed

  • Question

  • Hello,

    my father's Lumia 550 with the current version of Windows Phone 10 does have some issues.

    The most annoying one at the moment is, that some apps don't start:

    For example, when I try to start the app camera, it seems that the app is starting for about half a second, and then it crashes & returns to the start screen.

    That does happen to a lot of other apps & rebooting the phone does not help.

    Any ideas?

    Thanks.

    Best regards

    Alex


    Regards Alex

    Friday, March 18, 2016 8:16 AM

Answers

  • A hard reset did it for me.  Problem is you have to download all your apps and data again.

    Steps for hard reset:

    1. Turn the phone off.

    2. Wait 10-15 seconds.  Maybe not necessary but do it anyway.

    3. Press the power button till you feel the phone vibrate.

    4. Press and hold the volume down button till you see an exclamation mark on the screen.

    5. Press the volume up button

    6. Press the volume down button

    7. Press the power button

    8. Press the volume down button.

    • Marked as answer by AliG.04 Tuesday, July 12, 2016 10:27 AM
    Saturday, July 9, 2016 6:38 PM

All replies

  • Hello AliG.04,

    I have the exact same problem as you. It's weird that nothing starts except for Edge.

    Have you found any solutions to your problem? And what was it?

    Maybe it could help me as well. I would be glad to hear your answer.

    Thank you,

    Aniko 

    Sunday, June 19, 2016 6:24 PM
  • Wow! I've got the same problem after updates were applied today afternoon. Nothing starts except Edge.  Phones ought not to be the place for experimental quality software.
    Saturday, July 9, 2016 1:33 PM
  • A hard reset did it for me.  Problem is you have to download all your apps and data again.

    Steps for hard reset:

    1. Turn the phone off.

    2. Wait 10-15 seconds.  Maybe not necessary but do it anyway.

    3. Press the power button till you feel the phone vibrate.

    4. Press and hold the volume down button till you see an exclamation mark on the screen.

    5. Press the volume up button

    6. Press the volume down button

    7. Press the power button

    8. Press the volume down button.

    • Marked as answer by AliG.04 Tuesday, July 12, 2016 10:27 AM
    Saturday, July 9, 2016 6:38 PM
  • The proplem happens again now I only can open setting
    • Edited by 7mood mr.j Friday, May 5, 2017 6:48 PM
    Friday, May 5, 2017 6:46 PM