DPM 2012 RU 3 unable to write to Tape RRS feed

  • Question

  • Hi,

    After having to rebuild our DPM 2012 Server due to issues agent issues after installing RU3, we now seem to having difficulty with our Dell TL2000 Tape Library.

    Issue: DPM see's the Library along with it's two drives. The Library see's free tapes after performing an Inventory however, when running a long-term storage job, the tape is moved into the drive and mounted but sits there running as 'Idle'. No data is transferred to the tape at all. Instead, the tape is then labelled: 'No tape label, Contains no data' as the 'Tape Label' within the Library Management window.

    We have installed the latest drivers from Dell's support page for both the Library and Drives, which we had used previously for 8 Months with no issues. Added the registry entry for the 'RSMCompatMode' to fix the cleaning tape issue.

    Any suggestions as to why this may be occurring since the rebuild and installation of RU3?

    Wednesday, November 6, 2013 4:01 PM

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