locked
Internet Explorer 9 Restarting RRS feed

  • Question

  • I switched to IE9 from IE8 and all day it does not matter which site I go to, it restarts and tells me that it has encountered a problem and has restarted.  I tried to just reinstall the IE8 but it tells me at the end that is detects a previous version.  I have all my favorites and links in my favorite bar and I do not want to loose it all. 

    So it there a way to fix the IE9 or to get the IE8 back to I have to unistall the IE9 and install the IE8 and then to my favorite links all over again?

    Thank You

    Sabrina B

    Saturday, June 16, 2012 3:26 AM

Answers

  • Hi,


    Regarding the IE favorites, you can find them by clicking “Start”, type Favorites in the Search bar and press Enter.


    According to the IE issue, please try the following:


    1. Please refer to this: http://support.microsoft.com/gp/pc_ie_intro

    2. You can run Internet Explorer (No Add-ons) to troubleshoot the issue.

       

        1. Open Start Menu, then click all programs, select Accessories, open the  system tools;

        2. Right-click Internet Explorer(No Add-ons), run as Administrator.


    3. Reset Internet Explorer settings and see how it works.

    4. Test issue in Clean Boot mode and Safe Mode


    Hope this helps.


    Vincent Wang

    TechNet Community Support

    • Marked as answer by Leo Huang Friday, June 29, 2012 9:13 AM
    Tuesday, June 19, 2012 7:09 AM