locked
Disappearing desktop shortcuts RRS feed

  • Question

  • Hello,

    I have  client who calls me every now and then to complain about missing shortcuts on his desktop.

    He has many shortcuts, as all the files are on the server, he creates shortcuts to the files.

    I know years ago in Windows XP, there used to be an annoying program that would constantly ask you about unused shortcuts on your desktop to clean up your desktop.

    This user is using Windows 7 Pro.  Is this desktop cleanup wizard still incorporated in the Windows 7 Professional software build?

    Wednesday, April 12, 2017 7:03 PM

Answers

  •  

    https://support.microsoft.com/en-us/help/2642357/broken-shortcuts-are-deleted-from-the-desktop-in-windows-7

     

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\ScheduledDiagnostics\
    IsBrokenShortcutsTSEnabled = DWORD 0000
    IsUnusedDesktopIconsTSEnabled = DWORD 0000

    • Proposed as answer by Tony_Tao Wednesday, April 19, 2017 2:46 AM
    • Marked as answer by mk122957 Wednesday, April 19, 2017 12:00 PM
    Friday, April 14, 2017 7:29 AM

All replies

  • Hi,

    Unlike in Windows XP, Windows 7 does not include a Desktop Cleanup Wizard, which kept track of your usage of the icons on your desktop and offered to remove the unused icons every 60 days.

    For more information, please refer to the link:

    CleanDesktop: Desktop Cleanup Wizard for Windows 7 & Vista

    http://www.thewindowsclub.com/cleandesktop-desktop-cleanup-wizard-for-windows-7-vista

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Wednesday, April 19, 2017 2:46 AM
    Thursday, April 13, 2017 4:15 AM
  •  

    https://support.microsoft.com/en-us/help/2642357/broken-shortcuts-are-deleted-from-the-desktop-in-windows-7

     

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\ScheduledDiagnostics\
    IsBrokenShortcutsTSEnabled = DWORD 0000
    IsUnusedDesktopIconsTSEnabled = DWORD 0000

    • Proposed as answer by Tony_Tao Wednesday, April 19, 2017 2:46 AM
    • Marked as answer by mk122957 Wednesday, April 19, 2017 12:00 PM
    Friday, April 14, 2017 7:29 AM
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem? We are looking forward to your good news.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, April 19, 2017 2:46 AM