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Client failing to recieve update via WSUS RRS feed

  • Question

  • I have created a virtual lab environment and I am testing WSUS.

    I have deployed and configured my WSUS server as well as creating a GPO to point clients to my server.

    When manually checking for updates through windows update I receive error code 80244019.

    I have reviewed the update logs and feel there is an issue contacting my WSUS server. Any suggestions would be greatly appreciated

    
    2014-04-02	00:13:00:860	 848	798	AU	Triggering AU detection through DetectNow API
    2014-04-02	00:13:00:860	 848	798	AU	Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2014-04-02	00:13:00:860	 848	798	AU	Triggering Online detection (interactive)
    2014-04-02	00:13:00:989	 848	51c	AU	#############
    2014-04-02	00:13:00:989	 848	51c	AU	## START ##  AU: Search for updates
    2014-04-02	00:13:00:989	 848	51c	AU	#########
    2014-04-02	00:13:01:001	 848	51c	AU	Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2014-04-02	00:13:01:001	 848	51c	IdleTmr	WU operation (CSearchCall::Init ID 45) started; operation # 322; does use network; is not at background priority
    2014-04-02	00:13:01:001	 848	51c	IdleTmr	Incremented PDC RefCount for Network to 1
    2014-04-02	00:13:01:001	 848	51c	IdleTmr	Incremented idle timer priority operation counter to 2
    2014-04-02	00:13:01:001	 848	51c	Agent	*** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 45]
    2014-04-02	00:13:01:001	 848	51c	AU	<<## SUBMITTED ## AU: Search for updates  [CallId = {4AA753DD-56B8-4DD2-BDC2-7FC77A75BEE4} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-04-02	00:13:01:001	 848	81c	Agent	***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 45]
    2014-04-02	00:13:01:001	 848	81c	Agent	*************
    2014-04-02	00:13:01:001	 848	81c	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 45]
    2014-04-02	00:13:01:001	 848	81c	Agent	*********
    2014-04-02	00:13:01:001	 848	81c	Agent	  * Online = Yes; Ignore download priority = No
    2014-04-02	00:13:01:001	 848	81c	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-04-02	00:13:01:001	 848	81c	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-04-02	00:13:01:001	 848	81c	Agent	  * Search Scope = {Machine & All Users}
    2014-04-02	00:13:01:001	 848	81c	Agent	  * Caller SID for Applicability: S-1-5-21-2929840714-3911456617-1138986597-1106
    2014-04-02	00:13:01:001	 848	81c	EP	Got WSUS Client/Server URL: "http://APP1.CORP.CONTOSO.COM/ClientWebService/client.asmx"
    2014-04-02	00:13:01:001	 848	81c	Setup	Checking for agent SelfUpdate
    2014-04-02	00:13:01:048	 848	81c	Setup	Client version: Core: 7.9.9600.16422  Aux: 7.9.9600.16384
    2014-04-02	00:13:01:048	 848	81c	EP	Got WSUS SelfUpdate URL: "http://APP1.CORP.CONTOSO.COM/selfupdate"
    2014-04-02	00:13:01:064	 848	81c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2014-04-02	00:13:01:064	 848	81c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2014-04-02	00:13:01:064	 848	81c	Misc	WARNING: DownloadFileInternal failed for http://APP1.CORP.CONTOSO.COM/selfupdate/wuident.cab: error 0x80190194
    2014-04-02	00:13:01:064	 848	81c	Setup	WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2014-04-02	00:13:01:064	 848	81c	Setup	FATAL: SelfUpdate check failed, err = 0x80244019
    2014-04-02	00:13:01:079	 848	81c	Agent	  * WARNING: Skipping scan, self-update check returned 0x80244019
    2014-04-02	00:13:01:079	 848	81c	Agent	  * WARNING: Exit code = 0x80244019
    2014-04-02	00:13:01:079	 848	81c	Agent	*********
    2014-04-02	00:13:01:079	 848	81c	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 45]
    2014-04-02	00:13:01:079	 848	81c	Agent	*************
    2014-04-02	00:13:01:079	 848	81c	Agent	WARNING: WU client failed Searching for update with error 0x80244019
    2014-04-02	00:13:01:079	 848	81c	IdleTmr	WU operation (CSearchCall::Init ID 45, operation # 322) stopped; does use network; is not at background priority
    2014-04-02	00:13:01:079	 848	81c	IdleTmr	Decremented PDC RefCount for Network to 0
    2014-04-02	00:13:01:079	 848	81c	IdleTmr	Decremented idle timer priority operation counter to 1
    2014-04-02	00:13:01:079	 848	8e0	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {4AA753DD-56B8-4DD2-BDC2-7FC77A75BEE4} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-04-02	00:13:01:079	 848	8e0	AU	  # WARNING: Search callback failed, result = 0x80244019
    2014-04-02	00:13:01:079	 848	8e0	AU	#########
    2014-04-02	00:13:01:079	 848	8e0	AU	##  END  ##  AU: Search for updates  [CallId = {4AA753DD-56B8-4DD2-BDC2-7FC77A75BEE4} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-04-02	00:13:01:079	 848	8e0	AU	#############
    2014-04-02	00:13:01:079	 848	8e0	AU	All AU searches complete.
    2014-04-02	00:13:01:079	 848	8e0	AU	  # WARNING: Failed to find updates with error code 80244019
    2014-04-02	00:13:01:079	 848	8e0	AU	Need to show Unable to Detect notification
    2014-04-02	00:13:01:079	 848	8e0	AU	AU setting next detection timeout to 2014-04-02 04:13:01
    2014-04-02	00:13:01:095	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2929840714-3911456617-1138986597-1106} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-04-02	00:13:01:095	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2929840714-3911456617-1138986597-1106} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-04-02	00:13:01:095	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2929840714-3911456617-1138986597-1106} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-04-02	00:13:01:095	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 7 SID {S-1-5-21-1674019052-998012437-141338546-1001} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-04-02	00:13:01:095	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1674019052-998012437-141338546-1001} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-04-02	00:13:01:095	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1674019052-998012437-141338546-1001} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-04-02	00:13:02:939	 848	79c	AU	Triggering AU detection through DetectNow API
    2014-04-02	00:13:02:939	 848	79c	AU	Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2014-04-02	00:13:02:939	 848	79c	AU	Triggering Online detection (interactive)
    2014-04-02	00:13:03:079	 848	51c	AU	#############
    2014-04-02	00:13:03:079	 848	51c	AU	## START ##  AU: Search for updates
    2014-04-02	00:13:03:079	 848	51c	AU	#########
    2014-04-02	00:13:03:079	 848	51c	AU	Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
    2014-04-02	00:13:03:079	 848	51c	IdleTmr	WU operation (CSearchCall::Init ID 46) started; operation # 331; does use network; is not at background priority
    2014-04-02	00:13:03:079	 848	51c	IdleTmr	Incremented PDC RefCount for Network to 1
    2014-04-02	00:13:03:079	 848	51c	IdleTmr	Incremented idle timer priority operation counter to 2
    2014-04-02	00:13:03:079	 848	51c	Agent	*** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 46]
    2014-04-02	00:13:03:079	 848	51c	AU	<<## SUBMITTED ## AU: Search for updates  [CallId = {BF690BA2-3D86-45C0-9A18-D8BC8BC47DAC} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-04-02	00:13:03:079	 848	81c	Agent	***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 46]
    2014-04-02	00:13:03:095	 848	81c	Agent	*************
    2014-04-02	00:13:03:095	 848	81c	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 46]
    2014-04-02	00:13:03:095	 848	81c	Agent	*********
    2014-04-02	00:13:03:095	 848	81c	Agent	  * Online = Yes; Ignore download priority = No
    2014-04-02	00:13:03:095	 848	81c	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-04-02	00:13:03:095	 848	81c	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-04-02	00:13:03:095	 848	81c	Agent	  * Search Scope = {Machine & All Users}
    2014-04-02	00:13:03:095	 848	81c	Agent	  * Caller SID for Applicability: S-1-5-21-2929840714-3911456617-1138986597-1106
    2014-04-02	00:13:03:095	 848	81c	EP	Got WSUS Client/Server URL: "http://APP1.CORP.CONTOSO.COM/ClientWebService/client.asmx"
    2014-04-02	00:13:03:095	 848	81c	Setup	Checking for agent SelfUpdate
    2014-04-02	00:13:03:095	 848	81c	Setup	Client version: Core: 7.9.9600.16422  Aux: 7.9.9600.16384
    2014-04-02	00:13:03:095	 848	81c	EP	Got WSUS SelfUpdate URL: "http://APP1.CORP.CONTOSO.COM/selfupdate"
    2014-04-02	00:13:03:110	 848	81c	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2014-04-02	00:13:03:110	 848	81c	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2014-04-02	00:13:03:110	 848	81c	Misc	WARNING: DownloadFileInternal failed for http://APP1.CORP.CONTOSO.COM/selfupdate/wuident.cab: error 0x80190194
    2014-04-02	00:13:03:110	 848	81c	Setup	WARNING: SelfUpdate check failed to download package information, error = 0x80244019
    2014-04-02	00:13:03:110	 848	81c	Setup	FATAL: SelfUpdate check failed, err = 0x80244019
    2014-04-02	00:13:03:110	 848	81c	Agent	  * WARNING: Skipping scan, self-update check returned 0x80244019
    2014-04-02	00:13:03:110	 848	81c	Agent	  * WARNING: Exit code = 0x80244019
    2014-04-02	00:13:03:110	 848	81c	Agent	*********
    2014-04-02	00:13:03:110	 848	81c	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 46]
    2014-04-02	00:13:03:110	 848	81c	Agent	*************
    2014-04-02	00:13:03:110	 848	81c	Agent	WARNING: WU client failed Searching for update with error 0x80244019
    2014-04-02	00:13:03:110	 848	81c	IdleTmr	WU operation (CSearchCall::Init ID 46, operation # 331) stopped; does use network; is not at background priority
    2014-04-02	00:13:03:110	 848	81c	IdleTmr	Decremented PDC RefCount for Network to 0
    2014-04-02	00:13:03:110	 848	81c	IdleTmr	Decremented idle timer priority operation counter to 1
    2014-04-02	00:13:03:110	 848	8e0	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {BF690BA2-3D86-45C0-9A18-D8BC8BC47DAC} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-04-02	00:13:03:110	 848	8e0	AU	  # WARNING: Search callback failed, result = 0x80244019
    2014-04-02	00:13:03:110	 848	8e0	AU	#########
    2014-04-02	00:13:03:110	 848	8e0	AU	##  END  ##  AU: Search for updates  [CallId = {BF690BA2-3D86-45C0-9A18-D8BC8BC47DAC} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-04-02	00:13:03:110	 848	8e0	AU	#############
    2014-04-02	00:13:03:110	 848	8e0	AU	All AU searches complete.
    2014-04-02	00:13:03:110	 848	8e0	AU	  # WARNING: Failed to find updates with error code 80244019
    2014-04-02	00:13:03:110	 848	8e0	AU	Need to show Unable to Detect notification
    2014-04-02	00:13:03:110	 848	8e0	AU	AU setting next detection timeout to 2014-04-02 04:13:03
    2014-04-02	00:13:03:110	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2929840714-3911456617-1138986597-1106} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-04-02	00:13:03:110	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2929840714-3911456617-1138986597-1106} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-04-02	00:13:03:110	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-2929840714-3911456617-1138986597-1106} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-04-02	00:13:03:110	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 7 SID {S-1-5-21-1674019052-998012437-141338546-1001} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-04-02	00:13:03:110	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1674019052-998012437-141338546-1001} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-04-02	00:13:03:110	 848	8e0	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-1674019052-998012437-141338546-1001} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-04-02	00:13:06:079	 848	8dc	Report	REPORT EVENT: {CC3A61B2-6D72-4EE5-8290-267C01BB971C}	2014-04-02 00:13:01:079+0100	1	148 [AGENT_DETECTION_FAILED]	101	{D67661EB-2423-451D-BF5D-13199E37DF28}	1	80244019	SelfUpdate	Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80244019.
    2014-04-02	00:13:06:079	 848	8dc	Report	REPORT EVENT: {15E44187-2503-438C-9813-EB6D81BFEA23}	2014-04-02 00:13:03:110+0100	1	148 [AGENT_DETECTION_FAILED]	101	{D67661EB-2423-451D-BF5D-13199E37DF28}	1	80244019	SelfUpdate	Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80244019.
    2014-04-02	00:13:06:079	 848	8dc	Report	WARNING: Failed to get ProtocolVersion: 8024043d
    2014-04-02	00:13:06:079	 848	8dc	Report	WARNING: Failed to get ProtocolVersion: 8024043d
    2014-04-02	00:13:06:079	 848	8dc	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-04-02	00:13:06:079	 848	8dc	Report	WER Report sent: 7.9.9600.16422 0x80244019(0) D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2014-04-02	00:13:06:142	 848	8dc	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-04-02	00:13:06:142	 848	8dc	Report	WER Report sent: 7.9.9600.16422 0x80244019(0) D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2014-04-02	00:13:06:142	 848	8dc	Report	CWERReporter finishing event handling. (00000000)

    Tuesday, April 1, 2014 11:50 PM

Answers

  • During my initial investigation I had already confirmed both the background BITS and windows update services were running.

    I can confirm that after checking my policy and amending the "Specify intranet Microsoft update service location" to the following, to include the correct port

    http://App1.corp.contoso.com:8530

    I have been able to resolve the issue.

    Thank you for your comments

    Kind regards

    • Marked as answer by Sean Kight Wednesday, April 2, 2014 6:19 PM
    Wednesday, April 2, 2014 6:19 PM

All replies

  • What versions of OS are you using in this lab?  The 0x80244019 error I've seen with Windows XP clients that have the Windows Update and/or BITS services disabled or not started. 
    Wednesday, April 2, 2014 5:48 AM
  • OS's are server 2012 R2 client PC's are Win 8.1. I believe I may have found the problem however will need to test to confirm.

    I did not include the port number when specifying my WSUS service in GP. :-(.

    I will test and confirm

    Wednesday, April 2, 2014 5:50 PM
  • During my initial investigation I had already confirmed both the background BITS and windows update services were running.

    I can confirm that after checking my policy and amending the "Specify intranet Microsoft update service location" to the following, to include the correct port

    http://App1.corp.contoso.com:8530

    I have been able to resolve the issue.

    Thank you for your comments

    Kind regards

    • Marked as answer by Sean Kight Wednesday, April 2, 2014 6:19 PM
    Wednesday, April 2, 2014 6:19 PM