Windows 7 Ultimate Product Key Replacement RRS feed

  • Question

  • I purchased a genuine product from Microsoft Online but have lost the product key. How do I go about getting it or a new one from Microsoft?

    Saturday, July 15, 2017 4:21 AM

All replies

  • You must contact the Microsoft agency you purchased the software from so they can look up your account information.

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    • Proposed as answer by Joy-Qiao Monday, July 17, 2017 8:40 AM
    Saturday, July 15, 2017 12:03 PM
  • Hi,

    Here is an article  about how to find the lost Windows product key. I hope it would resolve your
     issue. How to Find Your Lost Windows or Office Product Keys


    If you want to have a direct service, please contact helpdesk on the following link:


    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.


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    • Edited by Joy-Qiao Tuesday, July 18, 2017 2:23 AM
    Monday, July 17, 2017 9:00 AM