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No Daily Summary Alerts when a DocLib has a Required Column RRS feed

  • Question

  • We are experiencing a scenario where if we set Daily Summary Alerts on a DocLib with no required fields then the alerts are delivered as expected. But if the DocLib does have a required field the Alert does not send. We have tried this on 2 different environments, multiple Web Apps, Site Collections, and all behave the same way.

    Also, one environment has been fully patched with April 2011 CU whereas the other is August 2009 CU (*duck*). Regardless, the behaviour is the same in both cases. In one environment I had also tried the following STSADM commands and adjusted to what has been recommended on many blogs:

    stsadm -o getproperty -pn alerts-enabled -url http://sharepoint

    stsadm -o getproperty -pn job-daily-alerts -url http://sharepoint

    stsadm -o setproperty -propertyname job-daily-alerts -url http://sharepoint -propertyvalue "daily between 00:00:00 and 23:59:00"

    And yet it still had no impact on this scenario. I checked the Timer Job Definition and Status and both appear to be there and "Successful".

    If I turn off the required field option the alerts send as desired. So what is it about a required field that would cause Daily Updates not to occur?


    Wednesday, July 6, 2011 7:33 PM

Answers

  • If your alert is set for "new documents" (not all modification), you will not receive the alert for "new document" when a new document is uploaded and you have a required column. 

    Because when the document is uploaded and does not have a value for the required column, the document will be checked out until you enter the data for the required column.  Alerts for new documents are not sent when the document is checked out.

    When you add the data in the required column this will modify the document  (even if it's in the process up uploading a new document).  Since you are modifying the document the alert on new document will not be sent.

    If you want to receive alerts when you have a required column you will need to set the alert for all modifications.  Not for new document.

     


    Serge Tremblay MVP SharePoint
    • Marked as answer by mini-moe Thursday, July 7, 2011 8:34 PM
    Thursday, July 7, 2011 3:19 AM

All replies

  • If your alert is set for "new documents" (not all modification), you will not receive the alert for "new document" when a new document is uploaded and you have a required column. 

    Because when the document is uploaded and does not have a value for the required column, the document will be checked out until you enter the data for the required column.  Alerts for new documents are not sent when the document is checked out.

    When you add the data in the required column this will modify the document  (even if it's in the process up uploading a new document).  Since you are modifying the document the alert on new document will not be sent.

    If you want to receive alerts when you have a required column you will need to set the alert for all modifications.  Not for new document.

     


    Serge Tremblay MVP SharePoint
    • Marked as answer by mini-moe Thursday, July 7, 2011 8:34 PM
    Thursday, July 7, 2011 3:19 AM
  • Thanks Serge.

    I did some more testing today and changed the values as you mentioned and Alerts worked everytime. I understand your explanation but I do find it strange that they would design it to function like that. It even shows the "new" icon when you uploaded.

    Oh well. Thanks for your response it certainly helped me put this issue to rest.

    Thursday, July 7, 2011 8:34 PM