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Difficulties signing into Skype from laptop via VPN RRS feed

  • Question

  • Hi Forum,

    I am having issues signing in to my corp SKYPE implementation remotely via VPN (Pulse Secure). :

     No Edge Server (security issues)

    I can access the Admin Console with no issues but get a  "There was a problem verifying the Certificate from the server"

    Thursday, January 18, 2018 4:00 PM

All replies

  • Its possible your VPN is split tunneling that connection and you're trying to connect to an Edge server. You should also pop open your UCCAPILOG file with Snooper and try to find out what cert it's having issues with.
    • Proposed as answer by Alice-Wang Friday, January 19, 2018 2:58 AM
    Thursday, January 18, 2018 5:10 PM
  • Deleted
    • Proposed as answer by Alice-Wang Friday, January 19, 2018 2:58 AM
    Friday, January 19, 2018 1:38 AM
  • Hi Doeleroid,

    Did you mean that you can’t sign in to SFB client with VPN?

    If you use non domain joined computer like Shankar.Paulraj mentioned, please try the steps below:

    To do this on a WORKGROUP computer:
    1.Go to <a href="https:///CertSrv2.Click">https://<yourca.fqdn>/CertSrv
    2.Click on Download a CA certificate, certificate chain, or CRL
    3.Select Base 64 and Click on Download CA certificate.
    4.Save this somewhere on the computer in the workgroup.
    5.Next open up the MMC and Add the certificates plugin making sure to select Computer Account then Local computer.
    6.Browse to Trusted Root Certification Authorities/Certificates and import the certificate you saved

    In fact, MS is not recommended to use VPN for remotely/external access, it is recommend to use Edge server.

    Hope this reply is helpful to you.


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

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    • Edited by Alice-Wang Friday, January 19, 2018 3:00 AM
    • Proposed as answer by Alice-Wang Monday, January 22, 2018 9:38 AM
    Friday, January 19, 2018 2:58 AM
  • Hi,

    Are there any update about this issue?


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Proposed as answer by Alice-Wang Friday, January 26, 2018 9:30 AM
    Tuesday, January 23, 2018 9:24 AM
  • Hi Alice, 

    I was pulled off of this for a time and and now back on the task.  In your statement you wrote:"Go to <a href="https:///CertSrv2.Click">https://<yourca.fqdn>/CertSrv"   What exactly does that mean?  

    Thursday, April 19, 2018 5:41 PM