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In the ebay 'advanced search' section, my computer doesn't work. Neither does trying saving advanced searches to my list. RRS feed

  • Question

  • I have Internet explorer 9, and vista.   I can't tell you when this problem happened.  All I know is in ebay this section used to work brilliantly.  I went to use the advanced search section this week, and when I type in some information, and click return, a bell rings, and nothing happens, or if I hit search, nothing happens at all.

    When I type in information and try to save it to save searches, I click on search and nothing happens either.

    I contacted ebay and as usual they told me to try another program like Firefox.  I don't believe that's the answer.  It's got to be something simple in the search engine.  It is a problem from my computer though, as I can get on someone else's computer, log in to ebay and the advanced, and save search engines work

    Any Ideas?

    Friday, June 21, 2013 10:12 PM

Answers

  • Hi,

    I would suggest you to try the following steps to test the issue.

    1. Run Internet Explorer with “no-add-ons” model.

    a. Open Start Menu, then click all programs, select Accessories, open the  system tools;

    b. Right-click Internet Explorer(No Add-ons), run as Administrator.

    2. Reset Internet Explorer settings and see how it works.


    Tracy Cai
    TechNet Community Support

    Tuesday, June 25, 2013 5:51 AM
    Moderator