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windows vista buss. preinstalled in my laptop and having trouble installing printer HP colour laserjet 9500 printer as a LTP printer to it. RRS feed

  • Question

  • Hello everyone,

    I have a windows vista buss.(32 bit) preinstalled in my laptop and having trouble installing printer HP colour laserjet 9500 printer as a LTP printer to it.

    Senario as follows:

    -- I bought a new laptop and using same for work, Now this laptop is not in domain of my company coz if i do that I will lose all my admin rights - so bad bad idea.
    -- When I try installing a network printer which was working fine with my MAC, I got error 0x00000005 . So I downloaded new drivers.
    -- When I tried installing printer using new drivers, I am getting error as Access denied.
    -- Going through different forums, I tried disabling windows firewall for LAN -did not work
    -- Tried installing a generic printer with Text only- getting error 0x000005b3.
    --Tried logging in as a different user with admin rights and still the same
    -- I tried installing this printer using a local port but cannot get authenticated coz my laptop is not in domain.
    -- Also I my default lang is English US wer as my laptop has english/arabic keyboard- dont know weather its relavent but read somewhere could be one of the problem. 
    -- I am able to ping the printer fine both using host name and ip address.
    Any idea what's wrong and what m I missing.
    A quick response will be appriciated.

    Thanks,
    Saurabh
    Sunday, April 5, 2009 9:02 AM

Answers