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Allow Comma separator for incoming emails

    Question

  • We have a software that is trying to send emails to Exchange, when it sends to multiple recipients it is sending them comma separated. I know Exchange uses semicolons as separators, is there a way to set exchange to allow commas as a separator?
    Tuesday, October 20, 2015 3:41 PM

Answers

  • It's the client that requires that, be it Outlook or OWA.  Yes, I know OWA is part of Exchange, but just understand that it's nothing in any protocol.  How does this software send e-mail?


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!


    Tuesday, October 20, 2015 4:48 PM
    Moderator
  • Hi,

    Please configure the client to send to multiple recipients using the method specified by the client. The client will then process the inputs and then connect to Exchange using one of the Exchange protocols, e.g. SMTP, POP, Outlook Anywhere. As long as the client is using one of the supported Exchange protocols, it should be able to send an email to multiple recipients.

    Thanks.


    Please mark as an answer if this answers your question

    Mark Gossa

    MCSE 2003, MCITP Enterprise Administrator 2008 R2, MCSA 2012 R2, MCTS Exchange 2010

    Blog: http://markgossa.blogspot.com

    Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

    Tuesday, October 20, 2015 10:00 PM

All replies

  • It's the client that requires that, be it Outlook or OWA.  Yes, I know OWA is part of Exchange, but just understand that it's nothing in any protocol.  How does this software send e-mail?


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!


    Tuesday, October 20, 2015 4:48 PM
    Moderator
  • Hi,

    Please configure the client to send to multiple recipients using the method specified by the client. The client will then process the inputs and then connect to Exchange using one of the Exchange protocols, e.g. SMTP, POP, Outlook Anywhere. As long as the client is using one of the supported Exchange protocols, it should be able to send an email to multiple recipients.

    Thanks.


    Please mark as an answer if this answers your question

    Mark Gossa

    MCSE 2003, MCITP Enterprise Administrator 2008 R2, MCSA 2012 R2, MCTS Exchange 2010

    Blog: http://markgossa.blogspot.com

    Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

    Tuesday, October 20, 2015 10:00 PM
  • Hello,

    This is a client side feature. For example, if you enable this feature in Outlook, when you input the commas between two email address, after resolving the address, Outlook will change the commas to semicolons automatically before sending the emails.

    So, on the Exchange side, it will eventually use semicolons to separate the email address.

    Thanks,

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com


    Simon Wu
    TechNet Community Support

    Tuesday, November 3, 2015 2:02 AM
    Moderator