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Automatic Update service hung up

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Automatic updates service is hanged at the system start up in few machines in production environment. We have rebooted the server few times and yet the problem is same. Even BITS service is stopped and we are getting an error while starting the BITS service. How to fix this issue?

Wednesday, July 16, 2014 11:13 AM

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Hi,

What is that in the event log？Can you provide the detail error information?

In addition, did you install any products in these machines? Especially for anti-virus software.

Thursday, July 17, 2014 1:56 AM
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Event Type:   Error
Event Source:   Service Control Manager
Event Category:   None
Event ID:   7022
Date:       6/20/2014
Time:       6:16:51 PM
User:       N/A
Computer:    Test
Description:
The Automatic Updates service hung on starting.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

We have Symantec Antivirus installed and it was running since a long time..

Thursday, July 17, 2014 8:42 AM
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Hi,

Here is a thread discussed several years ago, but I think it may help:

http://social.technet.microsoft.com/Forums/windowsserver/en-US/daf131c5-6a4f-45d1-a03f-c39cea436b6f/slow-startup-with-747600226-the-automatic-updates-service-hung-on-starting?forum=winserverwsus

Thursday, July 17, 2014 9:59 AM
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That doesn't seem to help in my case. It is for the server with WSUS installed, but my environment doesn't have any WSUS servers. Can you please suggest, if something else can be done to find the issue?
- Edited by Lokanadhan Karthik Thursday, July 17, 2014 10:21 AM
Thursday, July 17, 2014 10:21 AM
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Hello,

Which windows version you are running?

This blog discussed about windows XP

Automatic Update Service hung on starting on reboot

http://blogs.technet.com/b/securitydewds/archive/2010/07/21/3345487.aspx

Friday, July 18, 2014 2:28 AM
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We are speaking about Windows Server 2003.

Friday, July 18, 2014 9:35 AM