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monitor slowness in one of the computers RRS feed

  • Question

  • hi there

    i have one computer that is slow in logging and in performance , what are the best steps to follow to monitor the activity or what is creating this slowness on this computer ?

    note that im using SCOM 2007 R2

    thanks in advance

    Monday, March 22, 2010 1:45 PM

Answers

  • Hi,

    The trouble is that SCOM won't (and isn't designed to) bring back the level of detail which you will require to diagnose the poor performance.  For example, SCOM collects performance information.  But...   This data is usually only collected every 5-15 minutes, now, that's pretty useless when trying to diagnose a 'slow' computer.

    It's better to use the local perfmon, which is ideally suited to bringing back detailed data.

     

    Matt


    Matt White
    ( http://systemcenterblog.hardac.co.uk/ )
    • Proposed as answer by Graham Davies Saturday, March 27, 2010 12:13 PM
    • Marked as answer by Graham Davies Saturday, March 27, 2010 10:20 PM
    • Marked as answer by Graham Davies Saturday, March 27, 2010 10:21 PM
    Monday, March 22, 2010 2:09 PM
  • hi

    I think Matt hit the nail on the head with his posts - OpsMgr is great at telling you have a problem but it is not a deep dive diagnostic tool that will always provide the detail required to solve the problem. There will frequently be the need to use specialist tools to resolve the detected problems (be they SQL deep dive tools from Quest \ Idera) or Windows or AD or Exchange tools.

    In this case, you still need to use windows tools, experience and knowledge to resolve why the server is slow. OpsMgr won't resolve this problem for you.

    Good Luck

    Graham

     


    View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
    • Marked as answer by microsoft geek Saturday, March 27, 2010 12:14 PM
    Saturday, March 27, 2010 12:13 PM

All replies

  • Hi,

    In this case, I think the best option is to use the local performance monitoring and logging tools.  SCOM is not really the right tool for doing this kind of in depth analysis.

    I would perhaps post in the OS centric forums and see what people suggest.

    Matt


    Matt White
    ( http://systemcenterblog.hardac.co.uk/ )
    • Proposed as answer by Graham Davies Saturday, March 27, 2010 12:13 PM
    Monday, March 22, 2010 1:53 PM
  • but matt , my problem is i need to use the SCOM tool to bring some info related to that slowness or an abnormal behaviour ?

    the client is asking that to be honest :D ? cant i use anything in SCOM , its monitoring that server so its supposed to pull something ?

    Monday, March 22, 2010 2:01 PM
  • Hi,

    The trouble is that SCOM won't (and isn't designed to) bring back the level of detail which you will require to diagnose the poor performance.  For example, SCOM collects performance information.  But...   This data is usually only collected every 5-15 minutes, now, that's pretty useless when trying to diagnose a 'slow' computer.

    It's better to use the local perfmon, which is ideally suited to bringing back detailed data.

     

    Matt


    Matt White
    ( http://systemcenterblog.hardac.co.uk/ )
    • Proposed as answer by Graham Davies Saturday, March 27, 2010 12:13 PM
    • Marked as answer by Graham Davies Saturday, March 27, 2010 10:20 PM
    • Marked as answer by Graham Davies Saturday, March 27, 2010 10:21 PM
    Monday, March 22, 2010 2:09 PM
  • hmmm , ok even if this computer is ALWAYS SLOW ?
    Monday, March 22, 2010 2:16 PM
  • In my opinion, yes.  I would not use SCOM for this.

    If you wanted to use SCOM, then install an agent and the relavent OS management pack.  Then see what alerts you get :)

    Is the slow computer a server or workstation?

     

    Matt


    Matt White
    ( http://systemcenterblog.hardac.co.uk/ )
    • Proposed as answer by Graham Davies Saturday, March 27, 2010 12:13 PM
    Monday, March 22, 2010 2:28 PM
  • ok , what counters to focus about ? i have the server os already imported and yes this is server 2003

    thanks for your support :)

    Monday, March 22, 2010 3:21 PM
  • When you say the computer is slow with performance and events, it is unclear wether you mean that when you log into that computer locally, the server is very slow in running programs, including launching perfmon and eventvwr

     

    OR

     

    you may be saying that you are getting SCOM warnings about data flows being delayed in being sent.


    What is the problem your customer is asking you to solve?  You have not made this clear, but have used terms like is slowness, etc.

     

    What is slow?  What have you done to do normal server performance tuning?  How much memory does the server have?  How fast is the disk(s) on the computer?  What processor and how many does it have?  That kind of "server is very slow" could be just aged hardware or low memory or slow disks (or fragmentation or overloaded with too many running programs, too many threads, bad drivers, etc etc etc)

    In a SCOM forum, slowness may mean something else.


    Microsoft Corporation
    Monday, March 22, 2010 3:58 PM
  • sorry dan for not mentinoing the details :)

    now this is a windows server 2003 that acts as a file server , when you logon remotely or locally it is slow in authentication with AD , then when you execute any program or open any explorer it is slow as well , this server is  with high memory and high processor ( the specs are like 2000 other servers and this is the only one which faces that slowness , so i wont say its a hardware issue , im afraid its something related to a process ...etc , my question now is how to use SCOM to monitor that server in a professional way , what counters to focus about here in the performance views ...etc , or simply ill tell the client that i cant do that :O ?

    if you need more details please tell me

    thanks for your support

    Monday, March 22, 2010 7:44 PM
  • now the client is asking to monitor the following :

    one of the computers is slow when you enter the login information also when you right click on any folder and access any file

    how to monitor this stuff using SCOM , and if its something related to perfomance views , how can i have readable numbers

     

    thanks

    Saturday, March 27, 2010 7:44 AM
  • now the client is asking to monitor the following :

    one of the computers is slow when you enter the login information also when you right click on any folder and access any file

    how to monitor this stuff using SCOM , and if its something related to perfomance views , how can i have readable numbers

     

    thanks

    Saturday, March 27, 2010 7:44 AM
  • hi

    I think Matt hit the nail on the head with his posts - OpsMgr is great at telling you have a problem but it is not a deep dive diagnostic tool that will always provide the detail required to solve the problem. There will frequently be the need to use specialist tools to resolve the detected problems (be they SQL deep dive tools from Quest \ Idera) or Windows or AD or Exchange tools.

    In this case, you still need to use windows tools, experience and knowledge to resolve why the server is slow. OpsMgr won't resolve this problem for you.

    Good Luck

    Graham

     


    View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
    • Marked as answer by microsoft geek Saturday, March 27, 2010 12:14 PM
    Saturday, March 27, 2010 12:13 PM
  • i see graham

    i already sent an email to the client telling him that we cant do that without avoiding to use perfmon :)

    thanks for your help !

    Saturday, March 27, 2010 12:15 PM
  • I'd like to add that this isn't a shortcoming of SCOM. SCOM has to be instructed to do specific monitoring. You have to tell SCOM what to monitor. Of course there are management packs in which a basic set of performance counters are being used, but SCOM is not a miracle tool that tells people what the problem is. If you want that, you'll have to build a miracle MP. Succes with that ;)


    MCSE | MCITP | MCTS SCCM & SCOM 2007 | System Center tech blog: http://michielw.blogspot.com
    Tuesday, March 30, 2010 3:17 PM