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windows Vista Corrupted/ Damaged you need to reinstall RRS feed

  • Question

  • My vista OS crashed ( blue screen 3 times) and attempt to recover factory settings from the other drive did not work.  Although I can still access the internet and programs when I log on at start up the message is: system corrupted / Damaged need to reinstall. So I attempted to do a factory reset and the screen went blue and the pointer froze. I have recovery disks and I backed up my files. But when I loaded the first disk it didin't work.

    Can You Help? 

    Wednesday, October 27, 2010 9:16 PM

Answers

  • Hi,

     

    First, please let me know if there is any programs or updates installed before the issue occurs.

     

    ·         Please try the following methods first to troubleshoot the issue:

     

    Method 1: Startup Repair from the Windows Recovery Environment (WinRE)

    ===========================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press any key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, time, currency, and a keyboard or input method. Then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6. In the System Recovery Options dialog box, click Startup Repair.

     

    Method 2: Use Windows Recovery Environment (WinRE) to run System Restore (If System Restore is enabled on your computer)

    ===========================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press any key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, time, currency, and a keyboard or input method. Then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instructions and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Regards,

     

    Sabrina


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    • Marked as answer by Sabrina Shen Wednesday, November 3, 2010 7:19 AM
    Friday, October 29, 2010 6:41 AM