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Problem with RAS Async Adapter

    Question

  • My laptop (Win 7 HP 32 Bit) has been freezing/shutting down randomly, mostly during booting itself, for the past 2 months. Based on replies to earlier posts on this in the community, I tried to update drivers. In the Device Manager, there is a hidden Network adapter RAS Async Adapter, for which when I try to update driver I get the following error message:

    Windows found driver software for your device but encountered an error while attempting to install it

    The system cannot find the file specified.

    If you know the manufacturer of your device (etc...)

    But the General tab for the adapter shows the manufacturer to be Microsoft.

    Can anybody help with this please?

    Thursday, January 3, 2013 3:49 PM

Answers

  • well i see that you face a BSOD.

    but of course you can always hit f8 during boot up and try " last known good configuration" else what i can suggest if you have systems restore please go ahead and proceed with system restore to the last known good date.


    Guowen Su
    Cisco Certified Network Associate
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    Certified Information Systems Security Professional
    Microsoft Partner Network 2011
    Microsoft Certified Professional
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    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
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    Microsoft Geeks

    Monday, January 7, 2013 3:26 AM

All replies

  • well i see that you face a BSOD.

    but of course you can always hit f8 during boot up and try " last known good configuration" else what i can suggest if you have systems restore please go ahead and proceed with system restore to the last known good date.


    Guowen Su
    Cisco Certified Network Associate
    Cisco Certified Internetwork professional - MPLS
    Certified Information Systems Security Professional
    Microsoft Partner Network 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator:Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Certified Ethical Hacker
    Computer Hacking Forensics Investigator
    Certified Sonicwall Security Administrator
    Microsoft Geeks

    Monday, January 7, 2013 3:26 AM
  • I had this same issue until I purchased Iobit Driver Booster 5 (it is really cheap). I had Avast Driver Updater and it did nothing. Iobit had a repair box pop up after the driver update scan read drivers up to date. This box named this same issue you are having here  RAS Async Adapter- and repaired it. Iobit products work great for me with Avast Premium, including their Anti-Malware (and they are really cheap). When Avast misses something Iobit catches it. When Iobit misses something Avast catches it. I never even knew what was wrong until Iobit fixed it.
    Wednesday, July 11, 2018 1:29 AM