locked
Out Of Office does not work on Outlook 2007 RRS feed

  • Question

  • Dear Forums,

    I the following problem:

    When users try to set their OOF they get a brief pause and then: "Your out of office settings cannot be displayed, because the server is currently unavailable. Try again later."

    Here is what I have done so far:

      • Ran test autoconfiguration of the outlook clients and the come out fine.
      • ran test-outlookwebservices with this command I received the following result.

    [PS] C:\Windows\system32>Test-OutlookWebServices | Fl
    Creating a new session for implicit remoting of "Test-OutlookWebServices" command...


    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1019
    Type       : Information
    Message    : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://exchange.domain.com/Autodiscover/Autodiscover.xml.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1004
    Type       : Error
    Message    : The certificate for the URL https://exchange.domain.com/Autodiscover/Autodiscover.xml is inco
                 rrect. For SSL to work, the certificate needs to have a subject of exchange.domain.com, but t
                 he subject that was found is mail.domain.com. Consider correcting service discovery, or installing
                 a correct SSL certificate.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1006
    Type       : Information
    Message    : Contacted the Autodiscover service at https://exchange.domain.com/Autodiscover/Autodiscover.x
                 ml.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1016
    Type       : Information
    Message    : [EXCH] The AS service is configured for this user in the Autodiscover response received from https://exchange.domain.com/Autodiscover/Autodiscover.xml.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1015
    Type       : Information
    Message    : [EXCH] The OAB service is configured for this user in the Autodiscover response received from https://exchange.domain.com/Autodiscover/Autodiscover.xml.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1014
    Type       : Information
    Message    : [EXCH] The UM service is configured for this user in the Autodiscover response received from https://exchange.domain.com/Autodiscover/Autodiscover.xml.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1022
    Type       : Success
    Message    : Autodiscover was tested successfully.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1013
    Type       : Error
    Message    : When contacting https://exchange.domain.com/EWS/Exchange.asmx received the error Response is
                 not well-formed XML.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1025
    Type       : Error
    Message    : [EXCH] Error contacting the AS service at https://exchange.domain.com/EWS/Exchange.asmx. Elap
                 sed time was 906 milliseconds.

    RunspaceId : 23586f7f-37f0-45d5-8999-e0c1eb84d5a5
    Id         : 1026
    Type       : Success
    Message    : [EXCH] Successfully contacted the UM service at https:/exchange.domain.com/EWS/Exchange.asmx
                 . The elapsed time was 78 milliseconds

    3. I looked trough eventlogs and discovered the following:

    MSExchangeTransport EventID: 12014

    MSExchangeTransport EventID: 12024

    My question is the following how do I get OOF back running on for Outlook?

    And did I overlook any steps in the process I took.

    Monday, September 24, 2012 1:03 PM

All replies

  • Can you post the Results and Logs of Outlook Test Email AutoConfiguration from the affected client?

    There are three errors in the report of Test-OutlookWebServices, the cause may be:

    1. The certificate you install is incorrect; and you need to apply a new trusted certificate that contains all names you need.

    2. Exchange.asmx was changed; and you might need to revovert the change, or rebuild the /EWS virtual directory.


    Fiona Liao

    TechNet Community Support

    Tuesday, September 25, 2012 2:30 AM
  • Dear Fiona,

    Tanks for the reply however I was on vacation and the connection was hell. below are the config you requested:

    Monday, October 8, 2012 12:46 PM