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Windows Search Does Not Index Outlook Emails RRS feed

  • Question

  • Hello,

    I have a question about the windows browser (instant browser).

    When I do a search, there are no results from Outlook emails along with files or programs.

    This happens to me since I updated Outlook to the 2016 version.

    I have tried indexing solutions, and I have Outlook included but I still fail

    Does anyone know what it could be?

    Thanks in advance
    • Edited by Infor.faq Tuesday, February 7, 2017 4:55 PM
    Tuesday, February 7, 2017 4:21 PM

All replies

  • Hi

    Please check:

    https://social.technet.microsoft.com/Forums/en-US/2c0d4f35-b84a-48a1-b080-a58ad17493ce/outlook-2016-now-uses-the-exchange-search-index-in-priority?forum=outlook

    Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Search

    Or

    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Search

    Value name: DisableServerAssistedSearch

    Value type: REG_DWORD

    Regards

    Marcin

    Tuesday, February 7, 2017 5:43 PM
  • Hi,

    thanks for the reply.

    I've tried adding that entry to the registry but it does not work.

    I do not know if I have explained well in the question. The problem I have when I search for words in the windows search, not in the Outlook browser. And it is in the windows search where I do not get results from mails (if I get results of documents, files, etc.). When I had installed Office 2010 if there were emails in the results.

    Regards

    Wednesday, February 8, 2017 10:32 AM
  • Hi,

    >>The problem I have when I search for words in the windows search, not in the Outlook browser. And it is in the windows search where I do not get results from mails (if I get results of documents, files, etc.).

    How did you do the Windows search? If possible, could you please provide a screenshot about the search window?

    About the mails results, do you mean you saved the Outlook mails to .msg file in local machine? Generally, the message saved in Outlook will not returned when searching in File Explorer unless you save as the message to local drive as .MSG file.


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, February 9, 2017 9:46 AM
  • Hi,

    Any updates on the issue?

    Please feel free to post back if you need any further assistance :)


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, February 15, 2017 2:45 AM
  • Hi,

    The problem continues ...

    I do not know if I have explained well in the message.
    Inside Outlook it works the search.
    But if I use Windows Shell Search it does not work.
    Windows Shell Search works fine for files, etc. but not for emails, contacts, etc...

    Regards


    Thursday, February 23, 2017 11:29 AM
  • Hi,

    The problem continues ...

    I do not know if I have explained well in the message.
    Inside Outlook it works the search.
    But if I use Windows Shell Search it does not work.
    Windows Shell Search works fine for files, etc. but not for emails, contacts, etc...

    Regards



    As you mentioned, there is no issue with email search in Outlook. Maybe you can share the detailed steps when you search for emails, contacts etc. with Windows Shell Search.

    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, March 6, 2017 8:14 AM