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IBM Thinkpad - Remote Desktop Connection fails RRS feed

  • Question

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    We have an IBM Thinkpad T61 that is only a few months old.  It runs Windows XP Pro and it will not connect to any computers on our network over Remote Desktop Connection.

     

    -We have the windows firewall off

    -We have the boxes checked under my computer - Allow Remote Desktop Connections, Allow other users to remote to this computer.

    -We do not see any blocked requests in our McAffee firewall either.

     

    Instead of the PC trying to connect it goes right to an error message when you Click Remote Desktop Connection.

     

    The exact error is "The Client cannot connect to the Remote Computer."

    Remote Connections might not be enabled or the computer might be too busy to accept new connections.  It is also possible tat network problems are preventing your connection.

     

    Please try your connection again later.  If the problem continues to occur, contact your administrator.

     

    When I click connect it seems to go right to this error message.  I can also ping the destination machine from this and get a reply so the laptop can communicate with the destination machine just can't connect.  Again we are sure that we have enabled remote assistance on the machines we are trying to connect to and have tried to connect to multiple machines.

     

    What else could we be missing?  Is there a way I can reset or reinstall the Remote Desktop connection manager?

     

    What other settings could be preventing me from connecting?

     

    Thank you in advance!

    Dan

    Tuesday, December 2, 2008 4:36 PM

Answers

  • Hi Dan,

     

    This forum is mainly for Windows Vista system issues. Since your system is Windows XP, this forum is not the best recourse for the issue. In order to obtain more exact information and make the issue resolved as soon as possible, please post a new thread in our Windows XP forum.

     

    http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

     

    Meanwhile, I will try my best to provide some suggestions, hope they will be helpful.

     

    You need to make sure that the host computers that you would like to connect to from the problematic computer have enabled Remote Desktop. The following article can be referred.

     

    http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

     

    Note that you can only connect to Windows XP Pro computers and Windows Vista Business/Windows Vista Ultimate computers.

     

    Hope the issue will be resolved soon.

    Thursday, December 4, 2008 8:09 AM
    Moderator