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Weird problem when setting up Service Level Dashboard 2.0

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Hi,,

I'am trying to set up SLD 2.0. I have installed all prerequisite software components (i.e Sharepoint, paches etc.) installed the SLD management pack in SCOM. I have a working "Reporting" database and the Reporting function is working fine from SCOM.

When I start the SLD setup program, I get "Unable to connect to SQL Server database". After investingating on the MS-SQL 2005 server, I can see from the logs that the setup program is trying to connect to a different database instance. It's trying to connect to our IBM Director database instead of the MOM database.. How is that possible and how can I solve this? Is it a sharepoint setup problem?

/Terje

Thursday, June 9, 2011 1:06 PM

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See if this helps.

http://blogs.technet.com/b/jonathanalmquist/archive/2010/04/10/service-level-dashboard-2-0-installation-considerations-and-guidance-part-1.aspx

http://blogs.technet.com/b/jonathanalmquist/archive/2010/04/10/service-level-dashboard-2-0-installation-considerations-and-guidance-part-2.aspx
HTH, Jonathan Almquist - MSFT
- Marked as answer by Nicholas Li Monday, June 13, 2011 2:34 AM
Friday, June 10, 2011 3:44 AM
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Hi,,

It¨s ok now.. A silly error from my part. Under: "Operations Manager Data Warehouse Server Name" i put it only the hostname for the SQL server. at first. That was wrong. When I put Server name\InstanceName in the box, then the setup-wizard went forward.

Otherwise it tried to connect to the default instance (which was the IBM Director instance)

/terje
- Marked as answer by Nicholas Li Monday, June 13, 2011 2:34 AM
Friday, June 10, 2011 8:16 AM

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Just a thought - the SLD2.0 dashboard is designed to connect to the operations manager database, not an IBM database.
Microsoft Corporation

Thursday, June 9, 2011 8:17 PM
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See if this helps.

http://blogs.technet.com/b/jonathanalmquist/archive/2010/04/10/service-level-dashboard-2-0-installation-considerations-and-guidance-part-1.aspx

http://blogs.technet.com/b/jonathanalmquist/archive/2010/04/10/service-level-dashboard-2-0-installation-considerations-and-guidance-part-2.aspx
HTH, Jonathan Almquist - MSFT
- Marked as answer by Nicholas Li Monday, June 13, 2011 2:34 AM
Friday, June 10, 2011 3:44 AM
0

Sign in to vote
Hi,,

It¨s ok now.. A silly error from my part. Under: "Operations Manager Data Warehouse Server Name" i put it only the hostname for the SQL server. at first. That was wrong. When I put Server name\InstanceName in the box, then the setup-wizard went forward.

Otherwise it tried to connect to the default instance (which was the IBM Director instance)

/terje
- Marked as answer by Nicholas Li Monday, June 13, 2011 2:34 AM
Friday, June 10, 2011 8:16 AM