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Lost product key RRS feed

  • Question

  • My laptop has restarted itseld, and as a consequence i have lost everything.

    I need to install Microsoft Office, but i can not find my product key. Please help. This is URGENT

    Thursday, April 25, 2013 10:30 AM

Answers

  • Hi,


    If this is not OEM version, you can try to contact Microsoft Customer Service. To contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676). In Canada, call (877)568-2495.


    Microsoft Customer Service hours of operation:


    Monday through Friday, 5:00 AM - 9:00 PM Pacific Time

    Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time


    Hope this helps.


    Vincent Wang
    TechNet Community Support

    Friday, April 26, 2013 3:25 AM
  • Hello Maria 987.

    I'm sorry, but we cannot give you a Microsoft Office Product Key for you to install the software: if your Microsoft Office copy was provided with the PC, you have to contact the PC's manufacturer and ask for support.

    Bye.


    Luigi Bruno

    Thursday, April 25, 2013 5:25 PM

All replies

  • Hello Maria 987.

    I'm sorry, but we cannot give you a Microsoft Office Product Key for you to install the software: if your Microsoft Office copy was provided with the PC, you have to contact the PC's manufacturer and ask for support.

    Bye.


    Luigi Bruno

    Thursday, April 25, 2013 5:25 PM
  • Hi,


    If this is not OEM version, you can try to contact Microsoft Customer Service. To contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676). In Canada, call (877)568-2495.


    Microsoft Customer Service hours of operation:


    Monday through Friday, 5:00 AM - 9:00 PM Pacific Time

    Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time


    Hope this helps.


    Vincent Wang
    TechNet Community Support

    Friday, April 26, 2013 3:25 AM