Unable to open the document by Group users RRS feed

  • Question

  • Hi,

    In Azure RMS, the group users are unable to open the encrypted documants if the file is encrypted using ad-hoc policy(my policy)
    But, the same group users were able to open the encrypted document incase if the file is encrypted using templates(company policy)

    so, it would be great if you assist us in resolving this issue.
    Thursday, May 22, 2014 6:57 AM

All replies

  • Is that an email enabled group?
    Can you protect for individual users without a problem?
    Thursday, June 5, 2014 9:14 PM
  • Yes, we were able to protect the document by individual users..
    Thursday, January 21, 2016 11:25 AM
  • I can't think of a reason why this would happen. Does this happen with all groups or just specific ones?
    is the group a cloud only group or is it a synced group from an on-prem AD?
    Friday, January 29, 2016 7:23 PM