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internet exploro doesnt re open RRS feed

  • Question

  •   so, my exploror keeps crashing, hear is the log

     

    Problem Event Name: BEX64
      Application Name: iexplore.exe
      Application Version: 11.0.9600.16428
      Application Timestamp: 525b66f7
      Fault Module Name: StackHash_38f9
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 00000000
      Exception Offset: 0000000003960078
      Exception Code: c0000005
      Exception Data: 0000000000000008
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 2057
      Additional Information 1: 38f9
      Additional Information 2: 38f9f3e5e805a51f916d8b144044f919
      Additional Information 3: 60d9
      Additional Information 4: 60d926ae8221ca92f85a6e58f2052cfc

    Wednesday, February 5, 2014 5:36 PM

Answers

  • Hi ihatecomputerstheyarecrap,

    I agree with Robert Aldwinckle.

    Here are the steps for start Internet explorer in No add-ons mode:

    1. Click on Start
    2. Click on All Programs
    3. Click on Accessories
    4. Click on System Tools
    5. Under System tools you will get an Internet explorer (No Add-ons)

    Meanwhile, I would like to share the article below to fix the issue:

    What to do when Internet Explorer stops working

    http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-11-win-7

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Thursday, February 6, 2014 7:03 AM
    Moderator
  • Hi,

    1)Backup your favorites or bookmarks whatever you need from IE 

    2)Open IE go to Tools > Internet options > Advance > click on reset,Check all the boxes and click reset.

    3)Close IE and reopen 

    Regards,

    Srivishnu.K

    Thursday, February 6, 2014 11:08 AM

All replies

  • any ideas what to stop it?
    Wednesday, February 5, 2014 5:36 PM
  • any ideas what to stop it?

    Try running in No Add-ons mode?

    BTW you may find better help for consumers on the Answers IE forums.



    Robert Aldwinckle
    ---

    Wednesday, February 5, 2014 8:06 PM
    Answerer
  • thankyou, now... how do i do that? (no adds ons)
    Wednesday, February 5, 2014 8:36 PM
  • Hi ihatecomputerstheyarecrap,

    I agree with Robert Aldwinckle.

    Here are the steps for start Internet explorer in No add-ons mode:

    1. Click on Start
    2. Click on All Programs
    3. Click on Accessories
    4. Click on System Tools
    5. Under System tools you will get an Internet explorer (No Add-ons)

    Meanwhile, I would like to share the article below to fix the issue:

    What to do when Internet Explorer stops working

    http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-11-win-7

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Thursday, February 6, 2014 7:03 AM
    Moderator
  • Hi,

    1)Backup your favorites or bookmarks whatever you need from IE 

    2)Open IE go to Tools > Internet options > Advance > click on reset,Check all the boxes and click reset.

    3)Close IE and reopen 

    Regards,

    Srivishnu.K

    Thursday, February 6, 2014 11:08 AM