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Update KB2454826 Fails to Install

    Question

  • I have Windows 7 Ultimate 64bit. I went to install the update KB2454826 by way of windows update, and I got a "failed to install" error.

    It specifically gave me: "WindowsUpdate_80073712" "WindowsUpdate_dt000"

    I went and manually downloaded this update to install it myself, and the entire install process went as normal until the end, and it gave me a fail install error again. I rebooted my computer between each attempt.

    Can anyone provide for me some information on how to correct this?

    Thank you.

    Friday, February 11, 2011 1:10 AM

Answers

All replies

  • the WinSxs folder is damaged.

    Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

    sfc.exe /scannow

    Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)? If not, replace the DLL with the file from your DVD [3]. Also try the System Update Readiness Tool for Windows [4].

    Are you now able to install the updates? If not, please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [5] and post a link here.

    best regards
    André

    [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token
    [2] http://support.microsoft.com/kb/929833
    [3] http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/
    [4] http://support.microsoft.com/kb/947821
    [5] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 11, 2011 4:49 PM
  • I've followed all the instructions except I can't resolve the ambiguity in "replace the DLL." Which DLL must be replaced?

    I've a bit of a variation. IE 9 won't install because it can't find KB2454826. KB2454826 won't install because Windows Update managed to install something under that name, but can't uninstall it. So Windows7 x64 is schizophrenic: part of it thinks KB... is installed, and another part disagrees.

    It's not just an IE 9 problem, because I'm getting unexpected freezes as well.

    Saturday, May 07, 2011 2:01 AM
  • I've read more carefully all five steps and completed them. Even so, I cannot update.

     

    Here is the link to files in my Logs\CBS folder: https://cid-4ae9604531dfd24b.skydrive.live.com/redir.aspx?resid=4AE9604531DFD24B!104&authkey=9QSdAhWVyO4%24.

     

    Thank you for your help.

     

    jwglamour

    Thursday, May 26, 2011 12:53 PM
  • Just curious...Have you found a resolution?  I am having the exact same problem with mine!  If you can get a minute, will you respond?

    Thanks!

     

    Friday, January 20, 2012 9:03 AM
  • I have Windows 7 Ultimate 64bit. I went to install the update KB2454826 by way of windows update, and I got a "failed to install" error.

    It specifically gave me: "WindowsUpdate_80073712" "WindowsUpdate_dt000"

    I went and manually downloaded this update to install it myself, and the entire install process went as normal until the end, and it gave me a fail install error again. I rebooted my computer between each attempt.

    Can anyone provide for me some information on how to correct this?

    Thank you.


    • Proposed as answer by 凌俊彦 Wednesday, September 02, 2015 2:59 PM
    Wednesday, September 02, 2015 2:59 PM
  • I have Windows 7 Ultimate 64bit. I went to install the update KB2454826 by way of windows update, and I got a "failed to install" error.

    It specifically gave me: "WindowsUpdate_80073712" "WindowsUpdate_dt000"

    I went and manually downloaded this update to install it myself, and the entire install process went as normal until the end, and it gave me a fail install error again. I rebooted my computer between each attempt.

    Can anyone provide for me some information on how to correct this?

    Thank you.


    Tuesday, September 29, 2015 3:54 PM