Error 814 RRS feed

  • Question

  • Hello,

    We had installed the DPM2010 Beta on a server some time back, it would not aloow itself to be deleted properly Everything including SQL was removed manually. When we reinstall get error 814 The configuration data for this product is corrupt.

    It is a Windows 2008 R2, Active Directory and Exchange 2010

    Thanks for any help.

    Tuesday, July 12, 2011 8:12 PM

All replies

  • Hello,

    If you install DPM 2010 on a DC, then all you will be able to backup is the local server and will not be able to push out any agents. "For a DPM server that is installed on a domain controller, only protection of data sources local to the DPM server is supported. You cannot install agents on other computers to configure protection."


    • Proposed as answer by ShaneB. _ Monday, August 15, 2011 12:45 PM
    Wednesday, July 27, 2011 1:21 PM
  • Hello Shane,


    Thanks for the reply, but not really interested in backing up anything but the server, all other servers have their own backup. Just wanted to use DPM for the tape and Exchange capabilities.

    But still can't install it.


    Monday, August 1, 2011 11:12 AM


    you should look at the following page :


    DPM 2010 is designed to be run on a dedicated, single-purpose computer. The DPM server is not supported on any of the following:
    • A computer on which the Application Server role is installed

    • A computer that is a System Center Operations Manager management server

    • A computer on which Exchange Server is running

    • A computer that is a node of a cluster



    You should install DPM on a server not running Exchange 2010 roles.

    Monday, August 1, 2011 3:00 PM
  • DPM setup queries MSI database to know whether the product is installed or not. Since the uninstallation is not clean DPM setup is ailing. A cleaner way might be to reimage the machine.

    -- Thanks Venkata Praveen[MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, August 9, 2011 9:27 AM
  • Would be the easiest however since the Beta was installed over 1 year ago. Wouldn't make much sense to go back and then restore everything else.

    I thought it would be possible to know which elements need to be removed. It seems it is not DPM as much as SQL which DPM reinstalls to be the problem.



    Tuesday, August 9, 2011 10:52 AM