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How do I fix an application crashing error? Problem Event Name:CLR20r3 RRS feed

  • Question

  • Hello! I am attempting to use an application that works for other computers, just not mine. I receive this error when trying to open the .exe:

    ************************************

    Description:
      Stopped working

    Problem signature:
      Problem Event Name:    CLR20r3
      Problem Signature 01:    4PHKKF20MVVMENNBXABUGJBVDWMHAONG
      Problem Signature 02:    1.1.0.0
      Problem Signature 03:    4f64e8aa
      Problem Signature 04:    System.Drawing
      Problem Signature 05:    2.0.0.0
      Problem Signature 06:    4ca2bad4
      Problem Signature 07:    7af
      Problem Signature 08:    70
      Problem Signature 09:    System.ArgumentException
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    ************************************

    My Computer Specs:

    Intel i7-2640M CPU @ 2.80GHz

    8GB RAM

    64bit OS

    Windows 7 Professional Edition

    Thinkpad W520

    How can I stop this error from happening? It used to be able to run a little bit ago, now I get this.


    • Edited by Confusedx Sunday, April 8, 2012 10:54 PM
    Sunday, April 8, 2012 10:52 PM

Answers

  • Hi,

    Have you run the application in clean boot and disable security software for a test?

    If the issue persists, please right click the application, select Troubleshoot compatibility option.

    Niki Han

    TechNet Community Support

    • Marked as answer by Niki Han Friday, April 20, 2012 1:46 AM
    Friday, April 13, 2012 2:00 AM

All replies

  • Hi,

    May I know what the application is?

    1. Please confirm if the application is compatible with Windows 7.
    http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

    2. Uninstall and reinstall the application for a test.
    3. Run the application in clean boot and disable your security software temporarily for a test.


    Niki Han

    TechNet Community Support

    Tuesday, April 10, 2012 6:43 AM
  • The application is called a trainer http://www.360haven.com/forums/showthread.php?11483-Resident-Evil-Operation-Racoon-City-Trainer . This one is for an Xbox game. Uninstalling and reinstalling doesn't help since it is simply a .exe
    Thursday, April 12, 2012 12:32 AM
  • Hi,

    Have you run the application in clean boot and disable security software for a test?

    If the issue persists, please right click the application, select Troubleshoot compatibility option.

    Niki Han

    TechNet Community Support

    • Marked as answer by Niki Han Friday, April 20, 2012 1:46 AM
    Friday, April 13, 2012 2:00 AM