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ZTIWindowsUpdate tries installing CU that's already installed

    Question

  • Seeing an issue trying to build an image for Windows 10 x64 build 1803 in standalone MDT 8450 with the new 1803 ADK.   It keeps giving me this error:

        Failed to download: eb863932-a151-446c-8884-ab5add176f94  result(4) : 2018-05 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4103721)

    All other updates download from WSUS and install correctly.  To work around the issue I injected that update offline via the Apply Patches step.  I confirmed it does successfully install the CU in to the image, but ZTIWindowsUpdate continues to try downloading it and continues to fail.  I can put an exclusion rule in MDT for it, but not really sure what’s causing this.  Thoughts?
    Tuesday, May 22, 2018 5:40 PM

All replies

  • I am seeing the same issues with Windows 10 1709 trying to build a reference image. I am using MDT 8450 with the 1709 ADK installed. 

    I injected the June cumulative into the image. I can see the update installed in control panel and if I run winver my version shows at 16299.492

    I see this in the BDD.log:

    Start Search... ZTIWindowsUpdate 6/14/2018 11:26:45 AM 0 (0x0000)

    INSTALL - 3b5c77be-5664-4ee1-a474-891ea35fbfb0 - 2018-05 Update for Windows 10 Version 1709 for x64-based Systems (KB4132650) - 12 MB ZTIWindowsUpdate 6/14/2018 11:27:04 AM 0 (0x0000)

    INSTALL - af7712ab-eaad-4b7d-8b8e-2a060c2bfe53 - 2018-06 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4284819) - 796 MB ZTIWindowsUpdate 6/14/2018 11:27:04 AM 0 (0x0000)

    Scan complete, ready to install updates. Count = 2 ZTIWindowsUpdate 6/14/2018 11:27:05 AM 0 (0x0000)

    Begin Downloading... ZTIWindowsUpdate 6/14/2018 11:27:05 AM 0 (0x0000)

        Failed to download: 3b5c77be-5664-4ee1-a474-891ea35fbfb0  result(4) : 2018-05 Update for Windows 10 Version 1709 for x64-based Systems (KB4132650) ZTIWindowsUpdate 6/14/2018 11:27:06 AM 0 (0x0000)

        Failed to download: af7712ab-eaad-4b7d-8b8e-2a060c2bfe53  result(4) : 2018-06 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4284819) ZTIWindowsUpdate 6/14/2018 11:27:06 AM 0 (0x0000)

    Begin Installation... ZTIWindowsUpdate 6/14/2018 11:27:06 AM 0 (0x0000)

        3b5c77be-5664-4ee1-a474-891ea35fbfb0  result(4 / HR = 80246013 ) : 2018-05 Update for Windows 10 Version 1709 for x64-based Systems (KB4132650) ZTIWindowsUpdate 6/14/2018 11:27:07 AM 0 (0x0000)

        af7712ab-eaad-4b7d-8b8e-2a060c2bfe53  result(4 / HR = 80246013 ) : 2018-06 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4284819) ZTIWindowsUpdate 6/14/2018 11:27:07 AM 0 (0x0000)

    Failure, Please run again! ZTIWindowsUpdate 6/14/2018 11:27:07 AM 0 (0x0000)

    My OS keeps rebooting until it reaches the max WSUS reboot limit. 


    • Edited by zinger025 Thursday, June 14, 2018 5:31 PM
    Thursday, June 14, 2018 5:31 PM
  • Every figure this out?  I'm still having this issue starting with the May Cumulative Update for Windows 10 v1803.  I've never seen this issue before May, but now it happens like clockwork.  It's not just the May CU either.  It's happening with the July CU as well.  I skipped June, but guessing that would have also failed to download and install.
    Friday, July 20, 2018 1:44 AM
  • Hi There,

    Microsoft released new Service Stack Updates around June\July which require to be installed prior to the June\July Cumulatives. It might be worth injecting them first before the Cumulative as I am sure the Service Stack is a pre requisite.

    Servicing stack update for Windows 10, version 1803: June 26, 2018

    https://support.microsoft.com/en-gb/help/4338853/servicing-stack-update-for-windows-10-version-1803-june-26-2018

    Worth a go.

    Ewen.

    Tuesday, July 24, 2018 7:57 AM
  • Hi There,

    Microsoft released new Service Stack Updates around June\July which require to be installed prior to the June\July Cumulatives. It might be worth injecting them first before the Cumulative as I am sure the Service Stack is a pre requisite.

    Servicing stack update for Windows 10, version 1803: June 26, 2018

    https://support.microsoft.com/en-gb/help/4338853/servicing-stack-update-for-windows-10-version-1803-june-26-2018

    Worth a go.

    Ewen.


    How could that servicing stack update be a prerequisite for the June cumulative update when it wasn't released until June 26th?


    • Edited by Kalimanne Tuesday, July 24, 2018 12:08 PM
    Tuesday, July 24, 2018 12:07 PM
  • My post was really to point you in a direction that might be helpful, currently Windows 1803 needs an updated Service Stack update to be installed before the current Cumulative will be installed. Microsoft have released a number of Updates including Service Stack Updates and Cumulatives that have been released and then withdrawn and then re released. The link was an example. I am sure if you go looking you will find that another SS Update was released as per this link.

    https://support.microsoft.com/en-gb/help/4343669/servicing-stack-update-for-windows-10-version-1803-july-10-2018

    I would have assumed that you would prefer the latest Cumulative update that would apply to the OS eg July KB4345421 which will require the latest Service Stack update KB4343669.

    Apologies if this information is unhelpful.

    Ewen.

    Tuesday, July 24, 2018 2:39 PM
  • I think it's a good idea in any case.  I'm testing a new build where I'm injecting the servicing stack update offline before the other updates are applied.  Will report back with results.
    Tuesday, July 24, 2018 2:45 PM