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WinWord Crash RRS feed

  • Question

  • Hi to all,

     

    every time I open a specific Word file, the application cashes with the following details:

     

    Nome evento problema: APPCRASH
    Nome applicazione: WINWORD.EXE
    Versione applicazione: 11.0.6568.0
    Timestamp applicazione: 42e178a5
    Nome modulo con errori: MSGRIT32.DLL
    Versione modulo con errori: 3.0.0.49
    Timestamp modulo con errori: 42942609
    Codice eccezione: c0000005
    Offset eccezione: 00050d50
    Versione SO: 6.0.6000.2.0.0.256.6
    ID impostazioni locali: 1040

    Ulteriori informazioni sul problema
    LCID: 1040
    Brand: Office11Crash
    skulcid: 1040
    ID bucket: 230716928

    If I open the same file on another machine where Windows XP is installed (but with the same Office version) it works perfectly.

     

    O.S.: Windows Vista Business (ITALIAN)

    Office 2003 SP2 ITALIAN

     

    Any suggestion?

    Many thanks in advance

     

    Giorgio

    Monday, April 23, 2007 10:40 PM

All replies

  • I get the exact same thing on my Vista Business System with Word 2003. (Excel and Outlook open just fine.)

    Product
    Microsoft Office Word

    Problem
    Stopped working

    Date
    1/22/2008 9:19 AM

    Status
    Report Sent

    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    WINWORD.EXE
    Application Version:    11.0.8169.0
    Application Timestamp:    465f2a40
    Fault Module Name:    WINWORD.EXE
    Fault Module Version:    11.0.8169.0
    Fault Module Timestamp:    465f2a40
    Exception Code:    c0000005
    Exception Offset:    008dd0ac
    OS Version:    6.0.6000.2.0.0.256.6
    Locale ID:    1033

    Extra information about the problem
    LCID:    1033
    Brand:    Office11Crash
    skulcid:    1033
    Bucket ID:    517604011



    This is every time I open Word.


    Tuesday, January 22, 2008 7:53 PM