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ebay laptop has MAK key? RRS feed

  • Question

  • I bought a Lenovo T400 laptop off eBay, including an installation of Windows 7 Professional X64.  A very common situation with eBay purchases is that the installation has been activated with a "stolen" MSN key. The amount I paid for the laptop is reasonable, and the bid was made with the assumption that the OS install might not be legal, in which case I would wipe it. I planned to use the util "Keyfinder" to check the key against the known MSN ranges.

    Keyfinder retrives the following key: BBBBB-BBBBB-BBBBB-BBBBB-BBBBB.  Googling a bit hints this may indicate the install was activated with a MAK key, a subject I am not familiar with. I do not want to wipe this installation if it is perhaps a legitimate install by a recycler. The COLA sticker on the bottom of the laptop is no help, indicating an original Vista install.

    Windows Update currently works. There is no "Windows Genuine Advantage" warning.

    How can the legitimacy of this install be determined? How can it be reinstalled if necessary?

    Tuesday, August 28, 2012 4:44 AM

Answers

  • Your installed copy of Windows 7 Professional is a Volume License version which cannot be transferred to a different owner.  In order to fix your issue, you'll need to purchase a "full retail" edition of Windows 7 and perform a "clean install".  Genuine Windows 7 editions are available from the Microsoft Store.

    The alternative is to contact Lenovo Support and request their recovery media for the original Windows operating system it shipped with.


    Carey Frisch

    Monday, September 3, 2012 10:22 PM

All replies

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    If you can't access the desktop....
     
    If you do not have access to the Start Button:
     1) Login to Vista and click the option that brings up Internet Explorer.
     2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
     3) A window will come up asking if you want to “Run” or “Save”, Select “Run”
     4) When the program runs, click the “Continue” button, then click the “Copy” button (IGNORE any error messages at this point).
     5) Return to this thread
    6) In a reply post, paste the Diagnostic Report (by right-click select Paste or by using Ctrl+V)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, August 28, 2012 9:29 AM
  • The machine is fully functional.

    On the COA sticker, the key is readable, but the product name has been obliterated by wear.

    Above the COA bar code, there appears a p/n: 00144-480-591-230.

    At the bottom right of the sticker there is what might be a part number, X13 04660.

    Lenovo p/n reference indicates the machine was shipped with XP Pro.

    MGA report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-DD3GC
    Windows Product Key Hash: iFw0Bpxpq4FNNAS7uLOQMHqQ84w=
    Windows Product ID: 55041-011-1927621-86843
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {065D24D8-2EFD-4543-B64C-F3BA6C55093D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{065D24D8-2EFD-4543-B64C-F3BA6C55093D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1927621-86843</PID><PIDType>6</PIDType><SID>S-1-5-21-3033454881-2723364369-2004468852</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2765T6U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET89WW (3.19 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20100802000000.000000+000</Date></BIOS><HWID>30AC3907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>B43061E93BF8D86</Val><Hash>V8sLtfe/2W6nFaFg2me00NxVrvA=</Hash><Pid>89409-707-0583273-65260</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-011-192762-03-1033-7600.0000-0362012
    Installation ID: 007146263084801600550606864725819833542333171484376906
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DD3GC
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/28/2012 7:20:04 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:5:2012 08:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAeqhe/I0lyF9Q8ZjHJDQUoAJ7cLbGmqLyvANGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-7U   
      FACP            LENOVO        TP-7U   
      HPET            LENOVO        TP-7U   
      BOOT            LENOVO        TP-7U   
      MCFG            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      ECDT            LENOVO        TP-7U   
      SLIC            LENOVO        TP-7U   
      ASF!            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      TCPA                    
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   


    • Edited by rmorein Tuesday, August 28, 2012 2:28 PM
    Tuesday, August 28, 2012 2:24 PM
  • The indications from your report are that the machine shipped with Windows Vista (possibly with downgrade rights)

    The BIOS date is 2010 (presumably it's been updated) - which is after Vista went off-sale

    There is a SLIC table which looks valid for Vista.

    Having said that, there is a lot of room for doubt.

    Certainly, machines of this model (2765T6U) were for sale with XP pre-install, and the COA sticker codes you quote seem to be applicable to either XP or Vista.

    Either way, technically, MAK Keys are only valid while in use by the issuing organisation, and should NOT be allowed outside of that (exceptions here are MSDNAA Keys).

    So - where do you stand?

    The current installation must be considered non-genuine.

    As far as what to reinstall with, I'd go for OEM XP Pro and see if the Key works, then try Vista Business if not.

    You also have the option (assuming the hardware is supported) of bypassing the problem by purchasing a retail full Upgrade to Win7 (NOT an Anytime Upgrade), and clean installing that (the fact that you have a COA sticker means that you have a valid Windows License for upgrade purposes)

    That's about the best I can do for you.

    If you need more, you should see if teh Activation operators can help - pick your local center from the list here. https://www.microsoft.com/licensing/existing-customers/activation-centers.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, August 28, 2012 4:46 PM
  • Noel, thanks for the detailed assessment. Just a few more questions; please pardon the tediousness:

    1. Are the activation operators trained to handle a MGADiag report? If so, feel free to pass on the rest.

    2. Are SLIC tables handled in exactly one way, or are there variations?
    a. Does the MGADiag info unambiguously indicate that, if Vista recovery/install media were purchased from Lenovo, it would work?
    b. With SLIC activation, does the COA omit declaration of a key?

    3. Is it logical to assume that the XP COA sticker was provided for the XP downgrade privilege?

    4. Is the SLIC completely irrelevant to the installation of XP from OEM XP media bought from Newegg?
    Tuesday, August 28, 2012 11:58 PM
  • Answers:

    1) Not until you get to at least 2nd-level support

    2) Generally SLIC tables are as follows -

    Version 1 - XP

    Version 2.0 - Vista (and some XP SP3)

    Version 2.1 - Win7

    The SLIC table itself becomes irrelevant when you use a COA Key for activation - it can only be a guide. Where it is essential is for self-activation of the OEM_SLP Key used in the Recovery media of large OEMs.

    3) A machine with Downgrade privileges direct from the manufacturer would normally have two COA stickers.

    4) The SLIC table is effectively irrelevant when ANYthing other than the manufacturer's own installation or one from their recovery disks is used - although it does play a part in KMS activation, that doesn't concern anyone except larger company SysAdmins.

    If you phone the activation center, they will be able to tell you whether your COA Key is for XP or Vista (and which edition, although I suspect that it will be Pro/Business respectively) - and it's that which should guide you.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, August 29, 2012 9:44 AM
  • Your installed copy of Windows 7 Professional is a Volume License version which cannot be transferred to a different owner.  In order to fix your issue, you'll need to purchase a "full retail" edition of Windows 7 and perform a "clean install".  Genuine Windows 7 editions are available from the Microsoft Store.

    The alternative is to contact Lenovo Support and request their recovery media for the original Windows operating system it shipped with.


    Carey Frisch

    Monday, September 3, 2012 10:22 PM