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KB 2465832 install failure & DPM 2010 unavailable now RRS feed

  • Question

  • Tried to install KB 2465832 on DPM 2010/2008R2 box.

    After install failure, I have nothing in the DPM console & the powershell will not launch.

    Tried to update the powershell, but received an error that the program is missing.

    Any ideas?  Sort of dead in the water.

     

    Thanks!

     

    From the log files:

    Property(S): PATCHNEWPACKAGECODE = {4D2512CA-E78E-4473-BECF-C55E7175CA20}

    Property(S): PATCHNEWSUMMARYSUBJECT = Microsoft System Center Data Protection Manager Setup v3.0.7696.0

    Property(S): PATCHNEWSUMMARYCOMMENTS = This installer database contains the logic and data required to install Microsoft System Center Data Protection Manager 2010.

    MSI (s) (98:40) [11:11:30:396]: Product: Microsoft System Center Data Protection Manager 2010 - Update 'Microsoft Data Protection Manager 2010 Update - KB2465832' could not be installed. Error code 1603. Additional information is available in the log file C:\ProgramData\..\DPMLogs\DataProtectionManager-KB2465832.log.

     

    MSI (s) (98:40) [11:11:30:396]: Windows Installer installed an update. Product Name: Microsoft System Center Data Protection Manager 2010. Product Version: 3.0.7696.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Microsoft Data Protection Manager 2010 Update - KB2465832. Installation success or error status: 1603.

     

    MSI (s) (98:40) [11:11:30:397]: Note: 1: 1729 

    MSI (s) (98:40) [11:11:30:397]: Transforming table Error.

     

    MSI (s) (98:40) [11:11:30:397]: Transforming table Error.

     

    MSI (s) (98:40) [11:11:30:397]: Note: 1: 2262 2: Error 3: -2147287038 

    MSI (s) (98:40) [11:11:30:397]: Transforming table Error.

     

    MSI (s) (98:40) [11:11:30:398]: Transforming table Error.

     

    MSI (s) (98:40) [11:11:30:398]: Note: 1: 2262 2: Error 3: -2147287038 

    MSI (s) (98:40) [11:11:30:398]: Product: Microsoft System Center Data Protection Manager 2010 -- Configuration failed.

     

    MSI (s) (98:40) [11:11:30:398]: Windows Installer reconfigured the product. Product Name: Microsoft System Center Data Protection Manager 2010. Product Version: 3.0.7696.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

    Wednesday, July 6, 2011 6:34 PM

All replies

  • Hello,

    You can try to restore your DPM database.


    http://blog.simaju.fr - Partage de connaissances et retour d'expériences.
    Tuesday, July 12, 2011 3:28 PM
  • Hi

    Reboot your server.

    Check whether you can fnd the KB 2465832 installed in the server, if found uninstall it.

    If not, check whether all the DPM related services are running normal. if not restart it and try to run services.

    Try to repair the DPM

    Stil if no luck

    Perform a remove of DPM server installtion and perform reinstallation, while installing point the SQL server which is holding the old configuration.

    Tuesday, July 12, 2011 6:22 PM