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Fails backups on alternate days

    Question

  • Hello,

    I am having a backup failure issue on Windows Server 2012 R2 Essentials. Server backup failed on alternate days with below-mentioned error:

    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          11/27/2017 10:05:01 PM
    Event ID:      517
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:      
    Description:
    The backup operation that started at '‎2017‎-‎11‎-‎28T03:00:12.984177700Z' has failed with following error code '0x8078014E' (There is an inconsistency in the USN journal. Retry the operation.). Please review the event details for a solution, and then -rerun the backup operation once the issue is resolved.

    -------------------------------------------------------------------------------------------------------------------------------------------

    Log Name:      Microsoft-Windows-Backup
    Source:        Microsoft-Windows-Backup
    Date:          11/27/2017 10:05:01 PM
    Event ID:      5
    Task Category: None
    Level:         Error
    Keywords:      
    User:          SYSTEM
    Computer:      
    Description:
    The backup operation that started at '‎2017‎-‎11‎-‎28T03:00:12.984177700Z' has failed with following error code '0x8078014E' (There is an inconsistency in the USN journal. Retry the operation.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

    Also, I ran the below-mentioned commands on the server but no error detected.

    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>chkdsk
    The type of the file system is NTFS.

    WARNING!  F parameter not specified.
    Running CHKDSK in read-only mode.

    Stage 1: Examining basic file system structure ...


      407552 file records processed.

    File verification completed.


      10672 large file records processed.


      0 bad file records processed.

    Stage 2: Examining file name linkage ...


      513338 index entries processed.

    Index verification completed.


      0 unindexed files scanned.


      0 unindexed files recovered.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.


      52894 data files processed.
    CHKDSK is verifying Usn Journal...


      539244672 USN bytes processed.

    Usn Journal verification completed.
    The master file table's (MFT) BITMAP attribute is incorrect.
    The Volume Bitmap is incorrect.
    Windows has checked the file system and found problems.
    Please run chkdsk /scan to find the problems and queue them for repair.

     231611391 KB total disk space.
      61862204 KB in 343860 files.
        288136 KB in 52895 indexes.
             0 KB in bad sectors.
       1010291 KB in use by the system.
         65536 KB occupied by the log file.
     168450760 KB available on disk.

          4096 bytes in each allocation unit.
      57902847 total allocation units on disk.
      42112690 allocation units available on disk.

    -----------------------------------------------------------------

    C:\Windows\system32 chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...


      407552 file records processed.

    File verification completed.


      10672 large file records processed.


      0 bad file records processed.

    Stage 2: Examining file name linkage ...


      513338 index entries processed.

    Index verification completed.


      0 unindexed files scanned.


      0 unindexed files recovered.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.


      52894 data files processed.
    CHKDSK is verifying Usn Journal...


      539924824 USN bytes processed.

    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

     231611391 KB total disk space.
      61485756 KB in 343857 files.
        288136 KB in 52895 indexes.
             0 KB in bad sectors.
       1010803 KB in use by the system.
         65536 KB occupied by the log file.
     168826696 KB available on disk.

          4096 bytes in each allocation unit.
      57902847 total allocation units on disk.
      42206674 allocation units available on disk.

    Need your suggestion on this.

    Regards,

    Vikrant Wakchaure...

    Tuesday, November 28, 2017 6:17 AM

All replies

  • Hi,

    Please confirm that your storage has sufficient space to store your data:
    The storage which is used to store server backup should contain at least 2.5 times the storage capacity of the data that you want to back up. The drives should also be large enough to accommodate the future growth of your server data.

    >error code '0x8078014E' (There is an inconsistency in the USN journal. Retry the operation.).
    Please try to using command “fsutil usn” to recreate the USN journal and check the result:
    fsutil usn deletejournal /d <VolumePath> 
    fsutil usn createjournal m=<MaxSize>a= <AllocationDelta> <VolumePath>

    Reference below link for detail information:
    https://technet.microsoft.com/en-us/library/cc788042(v=ws.11).aspx

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, November 30, 2017 9:36 AM
    Moderator
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 07, 2017 2:16 AM
    Moderator