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W8.1 laptop not showing in WSUS on SBS 2011 Server RRS feed

  • Question

  • We have an SBS 2011 server with WSUS (SP3) and use it to manage updates to all desktops.  I've excluded several laptops as they are for traveling & I want them to update regardless of location out of office.   Recently added (over my objections) a Window 8.1 Pro laptop - now with the 8.1 Update installed - but even BEFORE that it was NOT visible in WSUS although on the laptop itself Windows Update says it is being managed "by your system administrator" - meaning WSUS.   I can do manual updates on it, but whether the end user will keep it current is questionable.

    So why can I not even SEE this 8.1 laptop in WSUS so I can add to EXCLUDE list and is there ANY other way to make it independent of WSUS - or at least visible in WSUS so it can be excluded.

    Thanks, Bill

    Thursday, April 24, 2014 6:42 PM

All replies

  • Hi,

    Can you provide detail information of the version number?

    I suppose the version is WSUS 3 SP2. But I’m not sure if the server has been patched.

    An update for Windows Server Update Services 3.0 Service Pack 2 is available (KB2734608)

    http://support.microsoft.com/kb/2734608

    Hope this helps.

    Friday, April 25, 2014 5:29 AM
  • Thanks - I'll try it - don't think that KB was applied.   I'm showing WSUS as Version 3.2.7600.226 (what ever that means....)
    Friday, April 25, 2014 4:01 PM
  • I applied the KB2734608 - the version number didn't change (and the W8.1 laptop isn't connected until next week).   How do I know the SP or update is installed??
    Saturday, April 26, 2014 9:22 PM
  • Hi,

    It has been several day, if everything is working, you should have seen computers shown in WSUS console, status report. In the report, you will see which updates are installed and those are needed.

    If you still have connectivity issue, please check windowsupdate.log and share with us.

    Thank you.

    Tuesday, April 29, 2014 8:48 AM
  • Everything looks the same as it was before the update was applied.   The user with the W8.1 laptop is out of town and has not connect to the local network since before the update.    I do not see her laptop in WSUS.   Do I have to wait until she returns and reconnects (Friday) before it becomes visible and I can exclude it?  Thanks.
    Tuesday, April 29, 2014 2:47 PM
  • The user with the W8.1 laptop is out of town and has not connect to the local network since before the update.    I do not see her laptop in WSUS.   Do I have to wait until she returns and reconnects (Friday) before it becomes visible and I can exclude it?

    First.. yeah... you need to wait for the client to initiate a connection to the WSUS Server. But before that, if that client was already configured to use WSUS before the update was applied, then there are additional instructions documented in the KB article that need to be performed on that system before it WILL connect.

    SECOND... if you're just going to EXCLUDE it ---- What *exactly* do you mean by "exclude". The only way to "exclude" a client from WSUS is to simply NOT CONFIGURE it in the first place!


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Thursday, May 1, 2014 3:37 PM
  • is there ANY other way to make it independent of WSUS

    Yeah.. you simply don't configure it to be a WSUS client.

    In the case of SBS2011 that means you'll probably have to do some things beyond the skill set of the typical SBS2011 operator.

    -OR- .... which I now surmise may be how you're actually 'excluding' these systems... you just put 'em in their own WSUS Target Group and don't approve any updates for that Target Group... which, of course, then means those systems NEVER get any updates, unless somebody launches a WU scan.

    Probably not an optimal solution either.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Thursday, May 1, 2014 3:40 PM
  • Lawrence, I suppose you intended your two posts to be "helpful" to me - but when you write in a tone that seems to presume the person who posted the question is a complete idiot - it would be better off if you just didn't answer the post at all.    
    Friday, May 2, 2014 12:13 AM
  • Everything looks the same as it was before the update was applied.   The user with the W8.1 laptop is out of town and has not connect to the local network since before the update.    I do not see her laptop in WSUS.   Do I have to wait until she returns and reconnects (Friday) before it becomes visible and I can exclude it?  Thanks.

    Daniel - now that she has returned to the office & connected her W8.1 laptop to the network, I finally "see" it in WSUS - which I didn't before applying the KB you recommended..   So my remaining question is how can I exclude that laptop from WSUS management so it does Windows Updates on its own - she travels a lot & I want to make sure she's getting updates while on the road.  Thanks.     

    Bill

    Friday, May 2, 2014 5:22 PM
  • but when you write in a tone that seems to presume the person who posted the question is a complete idiot - it would be better off if you just didn't answer the post at all.    
    Noted.

    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Friday, May 2, 2014 7:42 PM