computer illiterate granny needs help RRS feed

  • Question

  • i have a Dell Inspiron15 5000 series laptop with windows 10. I'm not sure what all that means, but it's printed on the laptop so I thought you might need to know that. It has 3 microsoft games that are programmed into it (solitaire, Sudoku and mahjong) they have a different game every morning and keep track of your points throughout the month. anyway, I have been playing them for several moths every morning only today they won't let me into any of the games. i've tried off and on all day long and none of them will let me in. I tried uninstalling and reinstalling but i'm afraid that is as far as my knowledge will take me. Please help this old granny. Iknow that games don't seem real important to most people, but they occupy my time and attention when I'm lonely. Thank you so much,

    Friday, October 14, 2016 1:53 PM