Resource or Shared Calendar? RRS feed

  • Question

  • We have a number of remote locations or branches. I occasionally have someone walk in that wants to forward an email to that branch. I created a resource so we can book staff into the location and everyone can view the calendar and see who's working at that branch. How do I access the emails sent to that location? 
    • Moved by Perry-Pan Thursday, July 11, 2019 4:26 AM
    Wednesday, July 10, 2019 9:05 PM


  • As far as I know, Resource mailboxes cannot be accessed directly using Outlook Web App or Outlook client. We can open a resource mailbox as a delegate's mailbox.

    Assign Full Access permission for you to this resource mailbox and then open it via:

    1. File > Account Settings > Account Settings
    2. Double click your Exchange account.
    3. Click More Settings.
    4. Under Advanced tab, click Add and type resource mailbox.


    Then you will see Inbox or other folders of this mailbox.

    Same with shared mailbox.

    Hope the information is helpful to you.



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    Thursday, July 11, 2019 2:45 AM