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Office 2007 open taking long time in Windows 7 RRS feed

  • Question

  • Greetings,

    We have testing implementation of the RSM IRM in our environment, for securing IRM-enabled Office 2007 documents.

    We have installed Office 2007 Standard in 2 PCs, one PC windows XP SP3, one PC Windows 7 Professional. It is the same for network share files & local files.

    IRM-enabled Powerpoint open duration in Windows XP : 2 seconds

    Normal Powerpoint open duration in Windows XP : 2 seconds

    IRM-enabled Powerpoint open duration in Windows 7 : >= 30 seconds

    Normal Powerpoint open duration in Windows 7 : 30 seconds

    Normal Powerpoint open (using Powerpoint viewer 2007) duration in Windows 7 : 2 seconds

    As you can see, IRM-enabled Powerpoint open duration in WIN7 is extremely high , IRM documents open slow in WIN7. This goes same for Word & Excel.

     

    Why is it like this?

    Monday, January 10, 2011 2:15 AM

All replies

  • Greetings,

    We have testing implementation of the RSM IRM in our environment, for securing IRM-enabled Office 2007 documents.

    We have installed Office 2007 Standard in 2 PCs, one PC windows XP SP3, one PC Windows 7 Professional.

    IRM-enabled Powerpoint open duration in Windows XP : 2 seconds

    Normal Powerpoint open duration in Windows XP : 2 seconds

    IRM-enabled Powerpoint open duration in Windows 7 : >= 30 seconds

    Normal Powerpoint open duration in Windows 7 : 30 seconds

    Normal Powerpoint open (using Powerpoint viewer 2007) duration in Windows 7 : 2 seconds

    As you can see, IRM-enabled Powerpoint open duration in WIN7 is extremely high , IRM documents open slow in WIN7. This goes same for Word & Excel.

     

    Why is it like this?

    • Merged by David Wolters Tuesday, January 11, 2011 2:37 PM Same Person, Same issue.
    Monday, January 10, 2011 2:06 AM
  • Hi,

     

     

    Perform a Windows Clean-boot to verify if any Non-Microsoft program installed on the computer interferes with Office 2007 applications.

    Refer to the link given below to start the computer in Clean-boot:

    http://support.microsoft.com/kb/929135

    Note: ensure to enable Normal Start-up once the troubleshooting is done.

     

    Sincerely,

     

    Harry 

    Tuesday, January 11, 2011 7:02 AM
  • Hi,

     

     

    Perform a Windows Clean-boot to verify if any Non-Microsoft program installed on the computer interferes with Office 2007 applications.

    Refer to the link given below to start the computer in Clean-boot:

    http://support.microsoft.com/kb/929135

    Note: ensure to enable Normal Start-up once the troubleshooting is done.

     

    Sincerely,

     

    Harry 

    Tuesday, January 11, 2011 7:09 AM
  • Hi,

    We have tried a clean boot of the WIndows 7 computer, but the issue still is the same.

    It still takes about 30 seconds to open Powerpoint in my Windows 7 PC.

    I hope can get good reply to solve my problem ...

    Tuesday, January 11, 2011 7:27 AM
  • Hi all,

    Hope to get some solution for this issue.

    I have tried several tweaking on the Windows 7 PCs but no improvement.

    I hope can get good reply to solve my problem ...

    Thank you.

    Monday, January 17, 2011 12:58 AM