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The driver detected a controller error on \Device\Harddisk1-4\DR1-4. RRS feed

  • Question

  • Hello all

    I just recently bought a new gaming PC on black friday and is running just fine.  Then one day i decided to take a look in the event log and i notice an error that would appear four time during startup of the machine.  

    The driver detected a controller error on \Device\Harddisk1\DR1.

    The driver detected a controller error on \Device\Harddisk2\DR2.

    The driver detected a controller error on \Device\Harddisk3\DR3.

    The driver detected a controller error on \Device\Harddisk4\DR4.

    I only have one internal hard drive located on disk 0 and an external located on disk 5. So i have no idea why i'm getting this error when nothing is connected.

    I installed the latest controller drivers and just for fun everything else related to my GIGABYTE motherboard but unfortunately still occurs after turning my computer. (note for the bios i have version F4 not sure if updating it to F5 is worth doing for this issue).

    If anyone could help me with this error or if i can just ignore it.

    Thank you

    Wednesday, December 25, 2013 3:27 PM

Answers

  • Angel

    If the drive is an SSD update the firmware.

    Are the message an error (red symbol) or a warning (yellow symbol)?

    I would also run CHKDSK and get the diagnostic utility (and run it of course) from the HD mfr.

    CHKDSK /R /F
    Chkdsk disclaimer: While performing chkdsk on the hard drive if any bad sectors are found  any data available on that sector might be lost so as usual backup your data.
    Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
    Do this for each hard drive on your system.
    When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

    Then reboot and let the test run.
    It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.
    http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/


     See "CHKDSK LogFile" below in order to check the results of the test.

    CHKDSK LogFile:

    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
    Copy/paste the results into your next post. 


    Wanikiya and Dyami--Team Zigzag

    Wednesday, December 25, 2013 4:41 PM
    Moderator