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Office 2019 Updates via WSUS RRS feed

  • Question

  • With Office 2019 being a "click-to-run" app, does it still get updates via Windows Updates? The reason I ask is that I saw a bunch of Office updates get released yesterday but only Office 2010, 2013 and 2016 were included.  I have Office 2019 and didn't get anything in the past 24 hours.  and WSUS doesn't show any either for the past 24 hours.   
    • Edited by jrauman Friday, July 19, 2019 7:30 PM
    Tuesday, May 7, 2019 1:52 PM

All replies

  • Hi,

    Office 2019 will not get updates via Windows Updates.

    Office 2019 uses click-to-run installation technology. It handles updates differently than Windows Installer (MSI)

    When there are updates for Office 2019, Microsoft releases a new build of Office 2019 on the Office Content Delivery Network (CDN) on the Internet. This new build includes all the latest security and quality updates.

    Since updates are cumulative and already included in the latest version of Office 2019 on the Office CDN, you don’t use Microsoft Updates or Windows Server Updates Services (WSUS) to update Office 2019. But you can use System Center Configuration Manager to help you deploy and manage updates to Office 2019, including controlling when and from where updates are applied.

    For more details, review https://docs.microsoft.com/en-us/deployoffice/office2019/update

    If you still have problems, feel free to post back.

    Regards,

    Bella Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Wednesday, May 8, 2019 9:46 AM
    Moderator
  • Hi,

    How is everything going on with this issue?

    Just checking in to see if the information was helpful. Please remember to mark the replies as answers if they helped. 

    Please let us know if you would like further assistance. 

    Regards, 

    Bella Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to shareexplore and talk to experts about Microsoft Office 2019.

    Tuesday, May 14, 2019 2:15 AM
    Moderator
  • Hi.  Thanks for you answer.  That's what i thought as well, but when i checked WSUS in my network i see that Office 2019 is a choice and we have it checked.  What does that mean?
    Tuesday, May 14, 2019 5:32 PM
  • Hi,

    What’s your operating system?

    <<…but when i checked WSUS in my network i see that Office 2019 is a choice…

    Do you mean that Windows prompts Office 2019 to be updated as well?

    <<…i see that Office 2019 is a choice and we have it checked…

    What have been changed after you checked Office 2019?

    In addition, the following is the method to check the 2019 update:

    If you still have problem, feel free to post back.

    Regards,

    Bella Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to shareexplore and talk to experts about Microsoft Office 2019.

    Friday, May 17, 2019 2:42 AM
    Moderator
  • Hi,

    How is everything going on with this issue?

    Please remember to mark the replies as answers if they helped. And if you need further assistance on this, please feel free to post back.


    Regards, 

    Bella Wu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to shareexplore and talk to experts about Microsoft Office 2019.

    Wednesday, May 22, 2019 2:21 AM
    Moderator
  • Hi Bella,

    Are you familiar with WSUS (Windows Server Update Services)?  

    Here is a screenshot from my WSUS server.  Notice that Office 2019 is a product that i can choose.  Doesnt that mean that Office 2019 updates are being downloaded to my WSUS server and delivered to my client machines via the Windows Update process?

    

    Thanks
    Jim

    Wednesday, May 22, 2019 7:31 PM
  • Hi Bella,

    Are you familiar with WSUS (Windows Server Update Services)?  

    Here is a screenshot from my WSUS server.  Notice that Office 2019 is a product that i can choose.  Doesnt that mean that Office 2019 updates are being downloaded to my WSUS server and delivered to my client machines via the Windows Update process?

    

    Thanks
    Jim

    sadly, no, it doesn't mean that at all.

    Office 2019 and also Office 365, both appear in the list of products in WSUS but are not updateable via WSUS. The reason for the appearance in WSUS is only to provide a datafeed into SCCM-integrated-WSUS scenarios. Plain WSUS (without SCCM) doesn't use that datafeed so for your scenario, ignore those products in WSUS they won't help you one bit.

    Office2019 and Office365, can't be managed via WSUS, you are confined to using cloud-updates, or setting up your own on-premises update server solution, or implementing SCCM or some other more-than-WSUS solution.


    Don [doesn't work for MSFT, and they're probably glad about that ;]

    Wednesday, May 22, 2019 9:49 PM
  • Hi Bella,

    I have Office Pro Plus 2019 als C2R. Task "Office Automatic Updates 2.0" is enabled with various triggers - but still updates are not downloaded and installed automatically. So I'm left with running manual updates, although Office tells me that updates are downloaded and installed automatically.

    Strangely enough, the mentioned update task refers to "Windows Server 2008" in its settings. I've changed that various times manually to Win 10 - no use, keeps coming back to Win Server 2008.

    Puzzled ;-(((

    Is there a list or description of the recommended trigger settings for the update task?

    Is my update task faulty or the task in general?

    I've searched the internet for hours - seems I'm not the only one with that problem.

    Looking forward to hearing from you

    Yours

    Saturday, June 29, 2019 6:34 PM

  • I have Office Pro Plus 2019 als C2R. Task "Office Automatic Updates 2.0" is enabled with various triggers - but still updates are not downloaded and installed automatically. So I'm left with running manual updates, although Office tells me that updates are downloaded and installed automatically.

    OFF2016 and OFF2019 share the same registry controls so try this?
    https://support.microsoft.com/en-us/help/2753538/automatic-updating-for-office-2013-and-office-2016-click-to-run-is-not


    Don [doesn't work for MSFT, and they're probably glad about that ;]


    • Edited by DonPick Sunday, June 30, 2019 8:58 PM
    Sunday, June 30, 2019 8:55 PM
  • Hi Don,

    automatic updates are enabled in Office itself and in the registry.

    The task planner for Office Automatic Updates 2.0 tells me: last check for updates completed successfully.

    However - when I opened Word today (July 11) , it showed me the version No 1906 (11727.20230) - so it's not up to date.

    So click again and check for updates - only then updates are downloaded and installed, current version now is 1906 (11727.20244).

    I'm running out of ideas here ...

    What is going wrong, I wonder?

    Regards
    Thursday, July 11, 2019 6:26 PM
  • Hi Don,

    automatic updates are enabled in Office itself and in the registry.

    The task planner for Office Automatic Updates 2.0 tells me: last check for updates completed successfully.

    However - when I opened Word today (July 11) , it showed me the version No 1906 (11727.20230) - so it's not up to date.

    So click again and check for updates - only then updates are downloaded and installed, current version now is 1906 (11727.20244).

    I'm running out of ideas here ...

    What is going wrong, I wonder?

    Regards

    if you rarely restart your PC, that can be a cause. eg if you usually leave your PC running, or if you use sleep/suspend, and you usually have Outlook running always, the autoupdater won't complete the update cycle until a restart occurs.

    updating manually, will usually prompt you to shut apps down so that the update can proceed.

    that's one possible cause for what you're describing?


    Don [doesn't work for MSFT, and they're probably glad about that ;]

    Thursday, July 11, 2019 9:31 PM
  • Hi Don,

    automatic updates are enabled in Office itself and in the registry.

    The task planner for Office Automatic Updates 2.0 tells me: last check for updates completed successfully.

    However - when I opened Word today (July 11) , it showed me the version No 1906 (11727.20230) - so it's not up to date.

    So click again and check for updates - only then updates are downloaded and installed, current version now is 1906 (11727.20244).

    I'm running out of ideas here ...

    What is going wrong, I wonder?

    Regards

    you can check the C2R updater logfiles.

    for the manually-initiated updater sessions, the logfile should be in your user-personal %TEMP% folder and named 

    For the scheduled-task/triggered updater sessions, these run under the LOCALSYSTEM context so the logfiles will be in %WINDIR%\TEMP

    the logfiles are named <yourcomputername>-YYYYMMDD-HHMM.log

    you *might* see some success or errors in those logfiles?


    Don [doesn't work for MSFT, and they're probably glad about that ;]

    Thursday, July 11, 2019 9:42 PM
  • Hi Don,

    yes, the PC (and Office 2019) is not in use all the time - which on the other hand means that restarts are made regularly which should normally trigger the Office Automatic Update 2.0-task upon system start?

    I'll check the logfiles (your other reply) and get back in touch.

    Yours

    Friday, July 12, 2019 7:19 AM
  • Hi Don.  Thanks for the reply.  So how can i check to see if Office 2019 Professional Plus is up to date with the latest security updates.  Based on what you are saying, i fear i have the "day one" version of Office 2019 installed and i haven't had an actual update to Office 2019 since i installed it.  
    Friday, July 19, 2019 7:22 PM
  • Don, i found all the build numbers for Office 2019 and it appears i'm current.  Now i'm wondering how that can be?  If WSUS isnt doing it, what is?  I dont see Office updates in my Windows 10 Settings (under Updates - View History).
    Friday, July 19, 2019 7:31 PM