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error code 0xC004E003 on activating win 7 professional on a Lenovo Thinkpad X230

    Question

  • I get an error code 0xC004E003 on activating win 7 professional on a Lenovo Thinkpad X230. yet my diagnostic report below shows  Validation Status: Genuine.  What is the issue?

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-733WD
    Windows Product Key Hash: J8bZA6mhcZqo/1ndlXzMli4JtGo=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {BE307F4D-C95B-4AEC-A0C0-964831D0BF82}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BE307F4D-C95B-4AEC-A0C0-964831D0BF82}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1870495545-3259979794-2812183948</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2306CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G2ET92WW (2.52 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20130222000000.000000+000</Date></BIOS><HWID>74910100018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>261DF31330E7D86</Val><Hash>/Zl65I/UD0zxZ4WF63qmVCFXWY0=</Hash><Pid>89405-707-0089083-63552</Pid><PidType>14</PidType></Product></Products><Applications><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x80070005
    HrOnline: 0x00000000
    HealthStatus: N/A
    Event Time Stamp: 1:13:2016 14:58
    WAT Activex: Registered
    WAT Admin Service: Not Registered - 0x80070005

    HWID Data-->
    HWID Hash Current: MAAAAAAAAwABAAEAAAACAAAAAgABAAEAln2UkhwvcBMOKZwFJEr8h/xF6qvYWZZj

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-G2  
      FACP   LENOVO  TP-G2  
      HPET   LENOVO  TP-G2  
      MCFG   LENOVO  TP-G2  
      TCPA   PTL  LENOVO
      SSDT   LENOVO  TP-SSDT2
      SSDT   LENOVO  TP-SSDT2
      SSDT   LENOVO  TP-SSDT2
      ECDT   LENOVO  TP-G2  
      FPDT   LENOVO  TP-G2  
      ASF!   LENOVO  TP-G2  
      UEFI   LENOVO  TP-G2  
      UEFI   LENOVO  TP-G2  
      MSDM   LENOVO  TP-G2  
      SSDT   LENOVO  TP-SSDT2
      SSDT   LENOVO  TP-SSDT2
      UEFI   LENOVO  TP-G2  
      DBG2   LENOVO  TP-G2  


    • Edited by Darkoxyz123 Thursday, January 14, 2016 10:59 PM
    Thursday, January 14, 2016 1:49 AM

Answers

  • Hi,

    I have read your issue. According to the error code, we suppose that the Software Licensing Service reported that license evaluation failed. We would like to suggest you refer the link below to fix.

    https://support.microsoft.com/en-us/kb/931276

    Please pay attention to the method G in the link above, it will help you to activate by phone.

    Best Regards,

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, January 15, 2016 3:08 AM
    Moderator

All replies

  • Hi,

    I have read your issue. According to the error code, we suppose that the Software Licensing Service reported that license evaluation failed. We would like to suggest you refer the link below to fix.

    https://support.microsoft.com/en-us/kb/931276

    Please pay attention to the method G in the link above, it will help you to activate by phone.

    Best Regards,

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, January 15, 2016 3:08 AM
    Moderator
  • Hi,
    We wonder if there is any luck your issue has been resolved, if you have found solution by yourself. We would appreciate it if you could share with us and we will mark it as answer.
    Wish you have a nice day.
    Best Regards,
    Simon

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, January 20, 2016 7:21 AM
    Moderator