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User Got Married changed last name

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I have a user that using office 365 but receives their mail from there computer using outlook 2013

They got married and want to change the last name so what is the procedure for changing their last name in both office 365 online and their Outlook 2013 mail program on their computer so that no mail is lost and yet and mail from the old name will flow to the new name?
- Moved by Aidan WangMicrosoft contingent staff Thursday, September 5, 2019 2:56 AM
Wednesday, September 4, 2019 11:55 AM

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Change display name in Active directory.

Use Current email as secondary email(smtp) of same mailbox.

Add new email with new mail as Primary email(SMTP) of same mailbox

https://social.technet.microsoft.com/Forums/en-US/fc62d20a-7439-42cd-8c54-b93aa29748db/how-to-authenticate-with-the-secondary-email-address-for-a-mailbox-in-exchange-server-2013?forum=exchangesvrsecuremessaging

Wednesday, September 4, 2019 12:32 PM
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Ok I understand the change in office 365 but How would I make this change to the outlook 2013 program on the computer that gets the email then?

Wednesday, September 4, 2019 12:40 PM
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No need to change outlook.

But you want to send as new name, you can add from field into outlook.

https://www.itsupportguides.com/knowledge-base/office-2013/outlook-2013-how-to-add-from-field-to-message-window/

Wednesday, September 4, 2019 12:49 PM
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Hi,

>> Ok I understand the change in office 365 but How would I make this change to the outlook 2013 program on the computer that gets the email then?

After you changing your name in Office 365, remove and re-add your email account to your Outlook client then the name displayed in Outlook client may be synced.

Regards,

Aidan Wang

Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
- Proposed as answer by Aidan WangMicrosoft contingent staff Friday, September 6, 2019 7:39 AM
Thursday, September 5, 2019 2:54 AM
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Hi,

Have you got the issue fixed?

I'm writing to see if the reply above is helpful to you. If yes, would you mind helping mark the reply as answer? So that others who might have a similar question can benefit from your thread? Thanks for your understanding and support.

Regards,

Aidan Wang

Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

Monday, September 9, 2019 9:26 AM