Why does BF1 stop working in mid game.....looks like DX12 issue RRS feed

  • Question

  • Faulting application name: bf1.exe, version:, time stamp: 0x596416b9
    Faulting module name: dxgi.dll, version: 10.0.15063.0, time stamp: 0x9e9f7bda
    Exception code: 0xc0000005
    Fault offset: 0x000000000001ae01
    Faulting process id: 0x2180
    Faulting application start time: 0x01d310850227aa5f
    Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\dxgi.dll
    Report Id: dad3fbd5-f079-4c26-9075-0a91381d9591
    Faulting package full name: 
    Faulting package-relative application ID: 

    Also, why is there no Windows 10 home/pro category? I don't hope to get any answer from Microsoft regarding this issue. But, I just thought I'd post it here anyway. Believe me, if there was another viable desktop O/S, I would switch and be done with this nonsense from MS.

    Tuesday, August 8, 2017 9:42 PM

All replies

  • I recommend you to run the repair process of the game.

    Here is a similar situation like you have and the repair solved the problem.


    • Proposed as answer by Tony_Tao Monday, August 21, 2017 9:23 AM
    Wednesday, August 9, 2017 4:20 AM
  • Hi,

    Have you tried to reinstall the .Net framwork3.5 and DX9?

    Have you tried to reinstall the game and check the result?

    In addition, for BF1 issue you can also contact manufacturer for further help. They are the best resources to troubleshoot this issue.


    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Monday, August 21, 2017 9:23 AM
    Thursday, August 10, 2017 3:15 AM