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I am getting problem with ma Laptop its acer laptop and i buyed it 4 months ago and is showing following error and shuts down,, and when i turn it on in normal mode it shows that windows has recovered from unexpected shutdown.. RRS feed

  • General discussion

  • Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.768.2
      Locale ID: 16393

    Additional information about the problem:
      BCCode: 7a
      BCP1: FFFFF6FC0001A678
      BCP2: FFFFFFFFC0000185
      BCP3: 00000000211A9860
      BCP4: FFFFF800034CF250
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1

    Files that help describe the problem:

      C:\Windows\Minidump\081512-19406-01.dmp
      C:\Users\Admin\AppData\Local\Temp\WER-899174-0.sysdata.xml

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     please help asap

    Wednesday, August 15, 2012 12:39 PM

All replies

  • Hi,

    Bug Check 0x7A: KERNEL_DATA_INPAGE_ERRO
    http://msdn.microsoft.com/en-us/library/windows/hardware/ff559211(v=vs.85).aspx

    It could be caused by improper termination or defective cabling on SCSI devices or that two devices are trying to use the same IRQ. I suspect it is a hardware issue, since the laptop is purchased 4 months ago, I suggest you contact Acer to check the disk cabling and SCSI termination for problems.


    Niki Han

    TechNet Community Support

    Thursday, August 16, 2012 8:48 AM