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Vista blue screen RRS feed

  • Question

  • Hi,

    Home PC crashes with blue screen stating registry error. What is the best way to get around this?  I have tried to boot to last known good OS and safe mode, but with no luck. I have also ran dianostics on hardware via DOS debugging and all is good.

    B.


    • Edited by bribbs Wednesday, September 14, 2011 2:24 PM
    Wednesday, September 14, 2011 2:13 PM

Answers

    • Marked as answer by Sabrina Shen Thursday, September 22, 2011 9:44 AM
    Wednesday, September 14, 2011 5:20 PM
    Moderator
  • Hi,

    I suggest perform the following steps:

    Step 1:

    Run the System File Checker (SFC) to repair Windows Vista system files

    1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.

    2. Input the following commands and press Enter after each line.

    sfc /scannow

    Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.

    If the corrupted files are detected but cannot be fixed, we need Windows Vista Installation Disk to repair Windows.

    Step 2: In-Place Upgrade

    Note: After performing In-Place Upgrade, your personal data and installed programs usually will not be removed but we may need to run Windows Update to install all the available updates for your system to update these system files to the current version. This troubleshooting process is time consuming. Your patience is highly appreciated.

    As to the steps of In-Place Upgrade, I still would like to explain that it will reinstall all system files with this method. You may need to reinstall some applications to upgrade some files to a higher version, because they may be replaced during the installation of Windows. It will take about two hours to repair. Your personal files and settings will be kept as they were after the installation. However, it is always recommended to backup the important information and files to other partitions or other disks before doing it.

    If you would like to perform the In-place Upgrade, let’s refer to the following steps.

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

    If Windows does not automatically detect the DVD, follow these steps:

    a. Click Start, type Drive:\setup.exe, and then click OK.

    Note Drive is the drive letter of the computer's DVD drive.

    b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Sabrina Shen Thursday, September 22, 2011 9:44 AM
    Thursday, September 15, 2011 9:14 AM
    Moderator

All replies

    • Marked as answer by Sabrina Shen Thursday, September 22, 2011 9:44 AM
    Wednesday, September 14, 2011 5:20 PM
    Moderator
  • Hi,

    I suggest perform the following steps:

    Step 1:

    Run the System File Checker (SFC) to repair Windows Vista system files

    1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.

    2. Input the following commands and press Enter after each line.

    sfc /scannow

    Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.

    If the corrupted files are detected but cannot be fixed, we need Windows Vista Installation Disk to repair Windows.

    Step 2: In-Place Upgrade

    Note: After performing In-Place Upgrade, your personal data and installed programs usually will not be removed but we may need to run Windows Update to install all the available updates for your system to update these system files to the current version. This troubleshooting process is time consuming. Your patience is highly appreciated.

    As to the steps of In-Place Upgrade, I still would like to explain that it will reinstall all system files with this method. You may need to reinstall some applications to upgrade some files to a higher version, because they may be replaced during the installation of Windows. It will take about two hours to repair. Your personal files and settings will be kept as they were after the installation. However, it is always recommended to backup the important information and files to other partitions or other disks before doing it.

    If you would like to perform the In-place Upgrade, let’s refer to the following steps.

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

    If Windows does not automatically detect the DVD, follow these steps:

    a. Click Start, type Drive:\setup.exe, and then click OK.

    Note Drive is the drive letter of the computer's DVD drive.

    b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Sabrina Shen Thursday, September 22, 2011 9:44 AM
    Thursday, September 15, 2011 9:14 AM
    Moderator