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MP4 Embedded in PDF not playing when opened from SharePoint RRS feed

  • Question

  • I'm not sure if this is the right place, but since my local tech support and numerous online searches have not been able to resolve this issue, I'm posting it here.

    I used Adobe Acrobat DC to embed an MP4 video in a PDF file.  When the PDF file is stored on my local hard drive or on a network file share, I can open it with Adobe Acrobat DC, IE11, or Firefox, and the video plays fine.  When the PDF file is stored in a SharePoint 2013 document library, I can open the PDF with Adobe Acrobat DC and the video plays fine.  However, when I attempt to open the same PDF file stored in a SharePoint 2013 document library with IE11 or Firefox, the video will not play.

    Any ideas on how to resolve this?

    Thanks in advance.

    Wednesday, July 27, 2016 1:32 PM

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