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InfoPath 2007 with Project 2010 causing problems in SharePoint RRS feed

  • Question

  • Hi

    About 10 of my users have recently started using Project and we've gone for the 2010 version for the improved functionality (and the now familiar ribbon) that it offers. This has been installed in addition to their standard Office 2007 install and InfoPath 2007. We've started to notice problems though and I can't fix one without breaking the other.

    The first problem to manifest was that InfoPath wasn't saving files back to the form library that they were created from. I found similar problems elsewhere (see here) and managed to fix it by running Office Diagnostics from the Help menu in an Office 2007 app.

    However, following this I noticed that our SharePoint homepage was throwing an error and that the dropdown menus on the top nav weren't working. The error is pasted below. Repairing Project 2010 fixes this problem but then breaks InfoPath again. Other than having to buy licences for Infopath (and possibly Office) 2010 for all of these users, I can't seem to find a solution to both problems at once. Does anyone have any suggestions?

    Webpage error details
    
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.6; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.2; Media Center PC 6.0; .NET4.0C; .NET4.0E)
    Timestamp: Mon, 28 Feb 2011 11:13:18 UTC
    
    
    Message: Element not found.
    
    Line: 1922
    Char: 4
    Code: 0
    URI: http://sharepoint2007/_layouts/1033/init.js?rev=SKi7C%2FTrsh1U%2FCnIwkB9Ag%3D%3D
    
    Monday, February 28, 2011 11:18 AM

Answers

  • Note that this is only my assumption based on both problems I've had myself (in my case caused by adding a newer version of OneNote) with different (v2; v3) versions of SharePoint and with numerous messages in the forums (typically, as I wrote, with adding Outlook but not only).

    So while it's a reasonable working assumption, if asking Microsoft is an option for you (i.e. you have a Premium Support contract or you can afford to pay for support on a one-off basis by contacting MS Customer Support Services), you could consider that if the problems for these users are serious enough.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    • Marked as answer by Wayne Fan Wednesday, March 9, 2011 2:16 AM
    Thursday, March 3, 2011 7:48 AM

All replies

  • I suspect this is one more exampleof the problems caused by mixing Office versions on Client systems used to access SharePoint systems.

    Here these ten users have both the Office 2007  main applications and an Office 2010 level application (Project 2010). It never is a good idea to do this (the more common combination being a version of Outlook with an earlier version of Office).

    I suggest you go back to Project 2007 for these users and probably also then run the Office Setup routine again.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    Monday, February 28, 2011 11:56 AM
  • Thanks for the reply Mike. Unfortunately the users have already grown far too attached to the new features of Project 2010 to take them back to 2007. I guess they'll just have to muddle along until I can afford to upgrade them to Office 2010 across the board. *sigh*
    Wednesday, March 2, 2011 11:13 AM
  • Note that this is only my assumption based on both problems I've had myself (in my case caused by adding a newer version of OneNote) with different (v2; v3) versions of SharePoint and with numerous messages in the forums (typically, as I wrote, with adding Outlook but not only).

    So while it's a reasonable working assumption, if asking Microsoft is an option for you (i.e. you have a Premium Support contract or you can afford to pay for support on a one-off basis by contacting MS Customer Support Services), you could consider that if the problems for these users are serious enough.


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    • Marked as answer by Wayne Fan Wednesday, March 9, 2011 2:16 AM
    Thursday, March 3, 2011 7:48 AM