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Mailbox Store does not mount RRS feed

  • Question

  • Windows SBS 2003.

    Microsoft Exchange is down although services are running.

    When attempting to mount Mailbox store it comes back with an internal error:

    An Internal Processing Error has occurred.

    ID no: c1041724

    Exchange System Manager

    Urgent assisstance would be appreciated.

    Guido

     

    Thursday, February 17, 2011 2:54 AM

Answers

  • It was resolved by placing a call to Microsoft and working together with Exchange support.

    Thank you for your input

     

    • Marked as answer by Alan.Gim Monday, March 14, 2011 3:38 AM
    Tuesday, February 22, 2011 12:22 AM

All replies

  • Windows SBS 2003.

    Exchange Server is down. Reason : unable to mount mailbox store.

    When we attempt to mount mailbox store we get the following error:

    An internal processing error has occurred

    ID no: c1041724

    Exchange System Manager

    Regards,

    Guido

     

    • Merged by emma.yoyo Monday, February 21, 2011 8:57 AM duplicate
    Thursday, February 17, 2011 3:03 AM
  • Post the errors from the event logs, it'll give an indication of why it won't mount.
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Thursday, February 17, 2011 3:03 AM
  • Guido,

     

    c1041724 points me the below KBs

     

    http://support.microsoft.com/kb/294318 which says that insufficient disk space

    http://support.microsoft.com/kb/827283 which says about permission issues

     

    Have a look on this post too.

    http://www.thusa.co.za/techdocs/exchange-store-will-not-mount-c1041724-use-eseutil

     

    Thanks,

    Shaba


    Cheers Shaba
    Thursday, February 17, 2011 3:08 AM
  • Error MSExchangeSA

    MAPI Session

    Event 9175

    The MAPI call 'OpenMsgStore' failed with the following error:
    The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
    The MAPI provider failed.
    Microsoft Exchange Server Information Store
    ID no: 8004011d-0526-00000000

    Guido

     

    Thursday, February 17, 2011 3:09 AM
  • Guido,

     

    Is all exchange services up on this server?

     

    Cheerio

    Shaba


    Cheers Shaba
    Thursday, February 17, 2011 3:44 AM
  • Is there enough disk space on the drive?
    http://support.microsoft.com/kb/294318

    You can also look here for more tips:
    http://technet.microsoft.com/en-us/library/aa996027(EXCHG.65).aspx

    Is there events logged as well?


    Martin Sundström | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator 2007/2010 | http://msundis.wordpress.com
    Thursday, February 17, 2011 7:55 AM
  • Hi Guido,

    Any updates?

    About the 9175, please see:

    Event 9175: The MAPI Call 'OpenMsgStore' Failed with the Following Error

    http://support.microsoft.com/kb/262456

    Please also run the Exbpa to do a system check.

    http://www.microsoft.com/downloads/en/details.aspx?familyid=dbab201f-4bee-4943-ac22-e2ddbd258df3&displaylang=en


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, February 21, 2011 8:54 AM
  • It was resolved by placing a call to Microsoft and working together with Exchange support.

    Thank you for your input

     

    • Marked as answer by Alan.Gim Monday, March 14, 2011 3:38 AM
    Tuesday, February 22, 2011 12:22 AM
  • Hi Guido,

    Thanks for sharing. But it is better if you can share the brief solution...


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, February 22, 2011 5:54 AM