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unable to delete corrupted file which continues to cause runtime errors RRS feed

  • Question

  • During a simple file renaming, the file somehow became corrupted and the file is on my desktop. Everytime I boot up, an error message window pops up and states:

    "This application has requested the Runtime to terminate it in an unsual way. Please contact the application's support team for more information".

    The name at the top of the error message window is Microsoft Visual C++ Runtime Library

    At that point if I click OK or close that window it says that windows explorer has stopped functioning and will need to restart.

    I believe if I can delete the corrupted file from the computer I will not keep receiving this error message however I have tried everything I know and I am unable to delete it. I even ran a program called "FileASSASSIN" but it was unable to delete it.

    I also ran my anti-virus software to remove corrupted files but was unable to delete it. I cannot move the file to another folder or even rename it again.

    I really don't want to have to re-install windows if there's anyway around it.

    Thanks,

    Jerry...

    Saturday, September 1, 2012 4:00 PM

Answers

  • A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature.

    I would suggest you to follow the steps mentioned below.

    Method 1: Test the issue in Safe mode

    http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

     

    Method 2: Perform a clean boot

    If the error doesn’t appear in Safe mode, then a non-Microsoft program might be the cause of the issue. A clean boot helps in eliminating software conflicts. Visit the link below to know how to perform a clean boot to get rid of the conflicting program.

    How to troubleshoot a problem by performing a clean boot in Windows 7

    http://support.microsoft.com/kb/929135

     For more troubleshooting steps on run-time errors, visit the link below.

    What is a runtime error?

    http://windows.microsoft.com/en-US/windows-vista/What-is-a-runtime-error

    Finally please check the issue referring to the methods in the following Knowledge Base article:

    You receive a "This application has requested the Runtime to terminate it in an unusual way" error message when you run a custom Microsoft Visual C++ 6.0 program

    http://support.microsoft.com/kb/884538

    Your Name

    TechNet Community Support

    • Marked as answer by Juke Chou Tuesday, September 25, 2012 2:00 AM
    Monday, September 3, 2012 9:06 AM

All replies

  • I have had a similar issue and to get around it i opened an elevated command prompt, navigated to the directory the file is in, or just dragged and dropped it into the cmd window, then I typed del <filename> before pressing enter i have ended the explorer.exe process via task manager, this then pressed enter in the cmd window which removed the offending file.

    Alternatively you can try this in safemode.


    • Edited by techsup1983 Sunday, September 2, 2012 11:48 AM
    Sunday, September 2, 2012 11:47 AM
  • A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature.

    I would suggest you to follow the steps mentioned below.

    Method 1: Test the issue in Safe mode

    http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

     

    Method 2: Perform a clean boot

    If the error doesn’t appear in Safe mode, then a non-Microsoft program might be the cause of the issue. A clean boot helps in eliminating software conflicts. Visit the link below to know how to perform a clean boot to get rid of the conflicting program.

    How to troubleshoot a problem by performing a clean boot in Windows 7

    http://support.microsoft.com/kb/929135

     For more troubleshooting steps on run-time errors, visit the link below.

    What is a runtime error?

    http://windows.microsoft.com/en-US/windows-vista/What-is-a-runtime-error

    Finally please check the issue referring to the methods in the following Knowledge Base article:

    You receive a "This application has requested the Runtime to terminate it in an unusual way" error message when you run a custom Microsoft Visual C++ 6.0 program

    http://support.microsoft.com/kb/884538

    Your Name

    TechNet Community Support

    • Marked as answer by Juke Chou Tuesday, September 25, 2012 2:00 AM
    Monday, September 3, 2012 9:06 AM