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Error 0x8000000000000002 Kernel Power RRS feed

  • Question

  • Sometimes i will be using my computer and it will suddenly go to blue screen and then turn off.

    From the event viewer I found the critical error:

    System
       
    - Provider
          [ Name] Microsoft-Windows-Kernel-Power
          [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
       
      EventID 41
       
      Version 2
       
      Level 1
       
      Task 63
       
      Opcode 0
       
      Keywords 0x8000000000000002
       
    - TimeCreated
          [ SystemTime] 2011-09-29T23:52:52.338822600Z
       
      EventRecordID 150733
       
      Correlation
       
    - Execution
          [ ProcessID] 4
          [ ThreadID] 8
       
      Channel System
     
     
       
    - Security
          [ UserID] S-1-5-18
    - EventData
        BugcheckCode 0
        BugcheckParameter1 0x0
        BugcheckParameter2 0x0
        BugcheckParameter3 0x0
        BugcheckParameter4 0x0
        SleepInProgress false
        PowerButtonTimestamp 0

     

    Can anyone tell me what could be causing this error/bluescreen?

    Sunday, October 2, 2011 1:57 AM

Answers

  • Hello,

    please see that: http://support.microsoft.com/kb/2028504

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    • Marked as answer by Miya Yao Thursday, October 6, 2011 6:00 AM
    Monday, October 3, 2011 9:35 PM

All replies

  • i have same problem...
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
      <EventID>41</EventID> 
      <Version>2</Version> 
      <Level>1</Level> 
      <Task>63</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x8000000000000002</Keywords> 
      <TimeCreated SystemTime="2011-10-02T09:00:59.308838300Z" /> 
      <EventRecordID>12318</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="4" ThreadID="8" /> 
      <Channel>System</Channel> 
      <Computer>4uvak91-PC</Computer> 
      <Security UserID="S-1-5-18" /> 
      </System>
    - <EventData>
      <Data Name="BugcheckCode">59</Data> 
      <Data Name="BugcheckParameter1">0xc0000005</Data> 
      <Data Name="BugcheckParameter2">0x304a27</Data> 
      <Data Name="BugcheckParameter3">0xfffff88003ac1520</Data> 
      <Data Name="BugcheckParameter4">0x0</Data> 
      <Data Name="SleepInProgress">false</Data> 
      <Data Name="PowerButtonTimestamp">0</Data> 
      </EventData>
      </Event>
    
    here is minidump: minidump
     
    • Edited by 4uvak91 Sunday, October 2, 2011 9:49 AM
    Sunday, October 2, 2011 9:48 AM
  • Hello,

    please see that: http://support.microsoft.com/kb/2028504

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer 

    • Marked as answer by Miya Yao Thursday, October 6, 2011 6:00 AM
    Monday, October 3, 2011 9:35 PM
  • okay, but that article didn't solve my problem at all....i'd like to know what dump file shows us

    edit: please help!

    • Edited by 4uvak91 Sunday, October 9, 2011 3:44 PM
    Friday, October 7, 2011 11:48 AM
  • Thank you for posting in Microsoft Community,

    For this issue I have 2 suspects. it could be RAM or Power Supply

    RAM - This is my first suspect, why? because RAM controls how application works so therefore if you have faulty RAM, apps will hang crash and you will get unexpected shutdown.

    Power Supply - This Hardware component can also cause Kernel-Power because if Power Supply couldn't support the correct power to its hardware components it will also cause BSOD and your PC will auto-reboot.

    • Proposed as answer by Picar.M Monday, September 5, 2016 12:14 PM
    Monday, September 5, 2016 12:14 PM
  • Same error here in 2017, around every month once or twice the screen goes black. I am not sure if this is hardware error. With alt+ctrl+del the screen came back, but win+L showed me black screen again. So it reacts on keyboard and mouse, but does not refresh the display properly after this.
    Monday, November 6, 2017 5:44 PM