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Existing profile able to login but new profile not able to login. RRS feed

  • Question

  •  Error Message: User profile service failed the login. User profile cannot be loaded
    Saturday, June 30, 2018 6:09 AM

All replies

  • Kindly go through the following Microsoft article:

    You receive a "The User Profile Service failed the logon” error message


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    • Proposed as answer by Tony_Tao Thursday, July 5, 2018 8:28 AM
    Sunday, July 1, 2018 1:00 AM
  • Hi,

    This error may occur if the "Do not logon users with temporary profiles" Group Policy setting is configured.

    This error may also occur if the user profile folder was deleted manually. A profile folder that is manually deleted does not remove the Security Identifier (SID) from the profile list in the registry.

    You can try the following methods.

    Method 1: Fix the user account profile

    Method 2: Log on to Windows and copy your data to a new account

    Method 3: Delete the error SID and create a new profile

    https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Thursday, July 5, 2018 8:28 AM
    Monday, July 2, 2018 3:25 AM
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem?  

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, July 5, 2018 8:28 AM
  • Any new profile is not able to login
    Monday, July 9, 2018 5:24 AM
  • Any new profile is not able to login.

    For example: A new user need to login in a system. He has no profile in that system, there comes error message " The User Profile Service failed the logon. User profile cannot be loaded.

    Monday, July 9, 2018 5:33 AM