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Skype4B change one outgoing call - dial on - change number on trunk RRS feed

  • Question

  • I have at littel issue. I do not think it has anything with upgrade from Lync 2013 to Skype4B to do. I have not tried this dial before.

    In Skype4B client I dial an phone number and I see the right number at dial pad on S4B client but on debug log I can see that outgoing call is going to another number.

    In Controle panel there is no translation or routning an all users have the same issues.

    There to find the "missing link" of translation.

    Friday, May 29, 2015 6:56 PM

All replies

  • Hi,

    From your description above, the dial plan normalization rule should be ok. Then you need to check if there route/trunking configuration issue. Make sure there is no normalization rule on caller trunking configuration to cause the issue.

    Best Regards,
    Eason Huang


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Eason Huang
    TechNet Community Support

    Sunday, May 31, 2015 9:34 AM
  • Hi,

    I have tested all route, trunk translation and all show that number is not translated. I can see in debug that number is translated but where.

    Monday, June 1, 2015 6:55 AM